This analysis describes what DocuSign's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated privacy statement discloses that DocuSign collects marketing contact data from third-party sources, specifically from data provider Clay, which may include professional details such as job title, employer, and location. This data is used to support sales and marketing efforts. The policy also clarifies that individuals who opt out of email marketing will have minimum data retained to honor that request. These disclosures make explicit a practice that was previously not clearly described in the privacy statement.
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Our Services have features that let users manage certain information, including the ability to access and update certain records, correct or rectify certain records, delete certain records, delete your account, and disable or remove third-party integrations.
"If you wish to close your account, please log in to your account and edit your plan.Excerpt from DocuSign's Privacy Statement
Ad personalization controls removed. Contact scanning added. Advertiser data partnerships quietly dropped. A timeline of every change.
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The clause states: “If you wish to close your account, please log in to your account and edit your plan.”
ConductAtlas has identified this type of provision across 276 platforms. See the full comparison.
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