Key Facts
Does Delta Airlines collect biometric information?
Delta Airlines collects biometric information to verify and authenticate identity and to conduct security screening required by most governments for travel within and between countries.
Does Delta Airlines use information about a user's previous travel, transactions, and communications to tailor products and services?
Delta Airlines uses information about a user's previous travel, transactions, and communications — which it may combine with other information it holds — to tailor products and services by anticipating the user's likely preferences.
May Delta Airlines combine information about a user's previous travel, transactions, and communications with other information it holds?
Delta Airlines uses information about a user's previous travel, transactions, and communications — which it may combine with other information it holds — to tailor products and services by anticipating the user's likely preferences.
Does Delta Airlines require your consent for using information related to your passport beyond what is necessary for your flight?
Delta Airlines requires your consent as the legal basis for using information related to your passport beyond what is necessary for your flight, your biometric information, or information used to send you marketing communications.
Does Delta Airlines require your consent for using your biometric information?
Delta Airlines requires your consent as the legal basis for using information related to your passport beyond what is necessary for your flight, your biometric information, or information used to send you marketing communications.
Does Delta Airlines require your consent for using information used to send you marketing communications?
Delta Airlines requires your consent as the legal basis for using information related to your passport beyond what is necessary for your flight, your biometric information, or information used to send you marketing communications.
Do users have the option to use facial comparison technology for identity verification at flight check-in, bag drop, and boarding gates?
Delta Airlines gives users the option to choose to use facial comparison technology for identity verification at flight check-in, bag drop, and boarding gates.
Does Delta Airlines use personal information to send marketing communications unless consent was provided at the time of collection?
Delta Airlines does not use personal information to send marketing communications unless consent was provided at the time of collection.
May Delta Airlines process sensitive or special categories of personal information?
Delta Airlines may process sensitive or special categories of personal information for the purpose for which it was provided or for which express consent has been given.
For what purposes may Delta Airlines process sensitive or special categories of personal information?
Delta Airlines may process sensitive or special categories of personal information for the purpose for which it was provided or for which express consent has been given.
Summary
Delta Airlines collects sensitive personal data — including biometrics and passport details — and uses it, along with your travel and transaction history, to verify your identity and tailor its services. You must consent before Delta can use your data for marketing or process your biometric and passport information beyond what your flight requires, and you can withdraw that consent at any time. Third parties also access and store data on your device through Delta's Website and App, including for personalized advertising.
Analysis
Delta Airlines' Privacy Policy establishes the conditions under which Delta collects, uses, and shares personal information across its services. The policy identifies consent as the legal basis for processing biometric data, passport information beyond flight necessity, and marketing communications, and requires that consent for marketing be obtained at the moment of collection. Delta and third parties may access and store data on users' devices for service operation, performance analysis, and personalized advertising, and Delta may combine travel, transaction, and communication data to construct preference profiles for product tailoring. Sensitive categories of personal information may only be processed for the purpose for which they were provided or for which express consent has been given, and users may withdraw consent to any specific data use at any time through the method described at collection or by submitting a privacy request through Delta's Privacy Request Form.
What this means for you
As an individual user, you control whether biometric data such as facial comparison is used for identity verification at check-in, bag drop, and boarding — that use is optional. Delta will not send you marketing communications unless you consented at the time your information was collected, and if you did consent to any specific data use, you can withdraw that consent at any time by using the method described when consent was given or by submitting a request through Delta's Privacy Request Form. If you provide another person's information to Delta, you are responsible for confirming that person has authorized the sharing and consented to its use under the Privacy Policy.
1 important change detected
2 versions captured · Last updated: May 2026
What changed
Delta updated its privacy policy on May 22, 2026, restructuring how users manage their personal information and privacy rights. The policy previously directed users to a single 'Privacy Requests' form and SkyMiles account deletion page; the updated version breaks this into five numbered subsections: Delete SkyMiles Account, Manage Email Marketing, Manage Tracking, Update Information, and Submit Privacy Requests, with specific instructions for each category. The change also adds explicit language stating that if a privacy request does not appear as an option on the form, it is not currently available in the user's location, and clarifies that users can withdraw previously provided consent using the method described at consent time or through the privacy request form.
Why this matters
The updated policy reorganizes how you access and manage your personal information with Delta. Previously, privacy options were described in prose format pointing to a single Privacy Request Form and SkyMiles Help page. The revised policy now lists five distinct categories: Delete SkyMiles Account, Manage Email Marketing, Manage Tracking, Update Information, and Submit Privacy Requests, each with specific instructions. The policy now explicitly states that if your privacy request type does not appear on the form, it is not currently available in your location. You can withdraw consent you previously provided by using the method described when you gave consent or by submitting a privacy request.
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Archival ProvenanceSource & Archival Record
Last Captured
May 22, 2026 01:13 UTC
Capture Method
Automated scheduled archival capture
Document ID
CA-D-000629
Version ID
CA-V-002884
SHA-256
9fac3865538459e57b3eeb55d06c024ba9483f7c1afb035c6fd84d69c34fe64d
✓ Snapshot stored
✓ Text extracted
✓ Change verified
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