76 Total

Key Facts · in the document’s own words

Does Delta Airlines use information about a user's previous travel, transactions, and communications to tailor products and services?
“tailor our products and services for you, including anticipating your likely preferences based on information concerning your previous travel with us, previous transactions, or communications with us, any of which we may combine with other information we have about you”
Version CA-V-007360, captured Oct. 6, 2026 · live source ↗
Our reading, not the document’s words
Delta Airlines uses information about a user's previous travel, transactions, and communications — which it may combine with other information it holds — to tailor products and services by anticipating the user's likely preferences.
Does Delta Airlines require your consent for using information related to your passport beyond what is necessary for your flight?
“you have given consent, for example, to us using information related to your passport (beyond what is necessary for us to provide your flight), biometric information, or information to send you marketing communications”
Version CA-V-007360, captured Oct. 6, 2026 · live source ↗
Our reading, not the document’s words
Delta Airlines requires your consent as the legal basis for using information related to your passport beyond what is necessary for your flight, your biometric information, or information used to send you marketing communications.
Do users have the option to use facial comparison technology for identity verification at flight check-in, bag drop, and boarding gates?
“You may choose to use facial comparison technology for identity verification, including at flight check-in, bag drop, and boarding gates.”
Version CA-V-007360, captured Oct. 6, 2026 · live source ↗
Our reading, not the document’s words
Delta Airlines gives users the option to choose to use facial comparison technology for identity verification at flight check-in, bag drop, and boarding gates.
Does Delta Airlines use personal information to send marketing communications unless consent was provided at the time of collection?
“we do not use your personal information to send you marketing communications unless you have provided your consent at the time of collection”
Version CA-V-007360, captured Oct. 6, 2026 · live source ↗
Our reading, not the document’s words
Delta Airlines does not use personal information to send marketing communications unless consent was provided at the time of collection.
May Delta Airlines process sensitive or special categories of personal information?
“We may process sensitive or special categories of personal information, such as that relating to health, disabilities, race, ethnicity, political opinions, biometrics, or religion, for the purpose(s) for which it was provided or for which you have provided express consent.”
Version CA-V-007360, captured Oct. 6, 2026 · live source ↗
Our reading, not the document’s words
Delta Airlines may process sensitive or special categories of personal information for the purpose for which it was provided or for which express consent has been given.
Do Delta Airlines and third parties access and store data on users' devices?
“Delta and third parties access and store data on your devices to provide the Website and App, enable enhanced functionality like surveys, analyze how these services are performing to resolve issues and optimize your experience, and deliver personalized advertising.”
Version CA-V-007360, captured Oct. 6, 2026 · live source ↗
Our reading, not the document’s words
Delta Airlines and third parties access and store data on users' devices to provide the Website and App, enable enhanced functionality, analyze service performance, and deliver personalized advertising.
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Summary
Generated by a model from the captured document; not read by a person

Delta Airlines collects sensitive personal data — including biometrics and passport details — and uses it, along with your travel and transaction history, to verify your identity and tailor its services. You must consent before Delta can use your data for marketing or process your biometric and passport information beyond what your flight requires, and you can withdraw that consent at any time. Third parties also access and store data on your device through Delta's Website and App, including for personalized advertising.

Analysis

Delta Airlines' Privacy Policy establishes the conditions under which Delta collects, uses, and shares personal information across its services. The policy identifies consent as the legal basis for processing biometric data, passport information beyond flight necessity, and marketing communications, and requires that consent for marketing be obtained at the moment of collection. Delta and third parties may access and store data on users' devices for service operation, performance analysis, and personalized advertising, and Delta may combine travel, transaction, and communication data to construct preference profiles for product tailoring. Sensitive categories of personal information may only be processed for the purpose for which they were provided or for which express consent has been given, and users may withdraw consent to any specific data use at any time through the method described at collection or by submitting a privacy request through Delta's Privacy Request Form.

What this means for you

As an individual user, you control whether biometric data such as facial comparison is used for identity verification at check-in, bag drop, and boarding — that use is optional. Delta will not send you marketing communications unless you consented at the time your information was collected, and if you did consent to any specific data use, you can withdraw that consent at any time by using the method described when consent was given or by submitting a request through Delta's Privacy Request Form. If you provide another person's information to Delta, you are responsible for confirming that person has authorized the sharing and consented to its use under the Privacy Policy.

Institutional Analysis
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Which mapped governance frameworks each document engages, tied to the specific provisions that engage them.

2 important changes detected

3 versions captured · Latest change detected by ConductAtlas: October 2026

What changed Delta updated its privacy policy from May 2026 to October 2026, restructuring how it describes data processing activities. The policy now explicitly states that Delta may use automated tools, machine learning, and AI-enabled technologies when processing personal information. The updated language also reorganizes sections on processing methods and purposes, moving from a general statement about processing types to a more detailed enumeration of specific data categories and their uses, including expanded detail on customer identification information and biometric data collection.
Why this matters The updated policy now explicitly states that Delta may use automated tools, machine learning, and AI-enabled technologies when processing your personal information. This includes processing related to flight bookings, payment, fraud prevention, marketing segmentation, and emergency assistance. The policy also clarifies that Delta collects biometric information such as fingerprints, facial recognition, voice, and iris data in connection with customer identification and security screening. These disclosures formalize practices that may have been previously implied but are now stated explicitly in the policy.
View full change record →
What changed Delta Airlines updated its privacy policy from January 2026 to May 2026, retitled it as a 'Global Privacy Policy', and restructured its privacy controls section. The updated policy reorganizes how users can manage their personal information, consolidating account deletion, email marketing opt-out, tracking preferences, and information updates into numbered subsections (1.1 through 1.5). The policy also adds explicit language about withdrawing consent, clarifies that privacy requests not appearing on the form are not available in the user's location, and reorganizes sections on data collection, tracking technologies, and legal bases for processing without materially expanding or restricting the substantive rights or obligations previously stated.
Why this matters The updated policy reorganizes how you can manage your personal information and privacy preferences. The substantive rights and controls remain substantially the same, but the policy now groups account deletion, email marketing opt-out, tracking preference management, and information updates into clearly numbered sections (1.1 through 1.5) for easier reference. The policy also explicitly states that if a privacy request does not appear as an option on Delta's Privacy Request Form, it is not currently available in your location, and clarifies that you may withdraw consent at any time using the method described when you provided consent or by submitting a privacy request. You can delete your SkyMiles account via SkyMiles Help, unsubscribe from marketing emails using the link in each email, manage tracking preferences through Delta.com or device settings, and update flight reservations through the Delta Help Center.
View full change record →

Clauses withheld

We withheld clauses we had published from this document. Each withholding is recorded in our correction log:

Featured provisions
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Complete Provision Index

Every distinct legal provision identified in this document. Featured provisions appear above with analysis.

76 provisions
11 featured
15 clause types
Disclosure and Transparency Requirements 1
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Archival ProvenanceSource & Archival Record
This version captured October 6, 2026 01:06 UTC
Last successful capture October 21, 2026 00:54 UTC
Capture Method Automated scheduled archival capture
Document ID CA-D-000629
Version ID CA-V-007360
SHA-256 (extracted text, extractor v5) 7c2f69ff91a9508f3ae78973b8cfce33af234a0a0db3d448030ae7b69d848a0e
Archived bytes SHA-256 (anchor) aadf057d94c1f4ae113e698fb986b24e854a2a78fe5438e8fd65a732aa349a12
✓ Snapshot stored ✓ Archived bytes anchored (verified Oct. 6, 2026)

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