“You may choose to use facial comparison technology for identity verification, including at flight check-in, bag drop, and boarding gates.”
This analysis describes what Delta Airlines's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The clause establishes that use of facial comparison technology is optional, meaning users retain the choice whether to submit to it at the named touchpoints.
The updated policy now explicitly states that Delta may use automated tools, machine learning, and AI-enabled technologies when processing your personal information. This includes processing related to flight bookings, payment, fraud prevention, marketing segmentation, and emergency assistance. The policy also clarifies that Delta collects biometric information such as fingerprints, facial recognition, voice, and iris data in connection with customer identification and security screening. These disclosures formalize practices that may have been previously implied but are now stated explicitly in the policy.
View change record →Using facial comparison technology for identity verification with Delta Airlines at check-in, bag drop, and boarding gates is your choice, not a requirement.
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"You may choose to use facial comparison technology for identity verification, including at flight check-in, bag drop, and boarding gates.Excerpt from Delta Airlines's Delta Privacy Policy
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The clause establishes that use of facial comparison technology is optional, meaning users retain the choice whether to submit to it at the named touchpoints.
Using facial comparison technology for identity verification with Delta Airlines at check-in, bag drop, and boarding gates is your choice, not a requirement.
ConductAtlas has identified this type of provision across 286 platforms. See the full comparison.
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