Coursera · Coursera Terms of Use · View original document ↗

User Indemnification Obligation

Medium severity Medium confidence Explicitdocumentlanguage Common · 83 of 343 platforms
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Recent governance activity Coursera recorded 7 documented changes in the last 30 days.
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Document Record

What it is

The agreement requires users to indemnify and defend Coursera and its affiliates against third-party claims, including attorneys' fees, arising from the user's platform use, Terms violations, or intellectual property infringement by the user or anyone using the user's account. This obligation extends to infringement caused by other users operating under the same account.

This analysis describes what Coursera's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision creates a personal financial obligation for users to cover Coursera's legal costs and damages in third-party claims connected to the user's account activity, including actions by others who access the account. The extension of liability to third parties using the same account is operationally significant for shared or institutional account contexts.

Interpretive note: Enforceability of consumer-facing indemnification clauses of this breadth may vary by jurisdiction, particularly in EU/EEA markets under unfair contract terms frameworks.

Recent Activity

This document changed recently

Medium May 21, 2026

The updated terms remove the explicit guarantee that Coursera provides a 7-day free trial for subscriptions. The revised language states that 'certain subscriptions may come with a free trial period' without specifying a default duration or which subscriptions include trials. This creates operational uncertainty for users: trial availability and length are no longer stated in the main terms but are now delegated entirely to individual checkout pages. Users evaluating whether a subscription includes a trial must now visit the specific product page rather than relying on the standard terms.

View change record →

Clause Stability Mostly Stable

1
Change
1
Month Monitored
May 21, 2026
First Seen
May 22, 2026
Last Seen
This clause type exists across 272 other provisions on other platforms.
This clause has changed once in 1 month of monitoring.

Change history

added May 21, 2026

New provision shifts legal and financial burden to users to defend Coursera against third-party claims arising from user conduct or account-holder infringements.

View full change record →

Consumer impact (what this means for users)

Under this clause, users are financially responsible for defending Coursera against third-party claims arising from their account activity, including claims resulting from another person's use of the user's account credentials. This obligation includes coverage of attorneys' fees incurred by Coursera.

How other platforms handle this

Tinder Medium

You agree, to the extent permitted under applicable law, to indemnify, defend and hold harmless Tinder, our affiliates, and their and our respective officers, directors, agents, and employees from and against any and all complaints, demands, claims, damages, losses, costs, liabilities and expenses, ...

eBay Medium

You will indemnify and hold us (including our parent companies, subsidiaries, affiliates, officers, directors, employees and agents) harmless from any claim or demand, including reasonable legal fees, made by any third party due to or arising out of your breach of this User Agreement, your improper ...

OpenSea Medium

You will defend, indemnify, and hold harmless OpenSea and the OpenSea Parties from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable attorneys' fees) arising out of or relating to (a) your breach of these Terms; (b) your use of t...

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▸ View Original Clause Language DOCUMENT RECORD
"
You agree to indemnify, defend, and hold harmless Coursera, its affiliates, officers, directors, employees, suppliers, consultants, and agents from any and all third-party claims, liability, damages, and/or costs (including, but not limited to, attorneys' fees) arising from your use of our Services, your violation of these Terms of Use, or your infringement, or infringement by any other user of your account, of any intellectual property or other right of any person or entity.

— Excerpt from Coursera's Coursera Terms of Use

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

REGULATORY LANDSCAPE: Broad consumer indemnification clauses may require evaluation under applicable consumer protection law. In EU/EEA jurisdictions, consumer indemnification obligations of this scope may face enforceability constraints under unfair contract terms directives. The FTC Act may be implicated if the scope of the indemnification is not clearly disclosed. GOVERNANCE EXPOSURE: Medium. The inclusion of third-party users of the same account within the scope of the indemnification obligation is notable for institutional deployments where multiple employees may access a shared or managed account. JURISDICTION FLAGS: EU/EEA consumer contract law, including Council Directive 93/13/EEC on unfair terms in consumer contracts, may limit the enforceability of this indemnification against individual consumers. California and other US states may also have consumer-facing limitations on indemnification scope. CONTRACT AND VENDOR IMPLICATIONS: Enterprise agreements should address whether the individual user indemnification clause applies to organizational accounts and whether indemnification obligations are reallocated between Coursera and the contracting institution. COMPLIANCE CONSIDERATIONS: Legal teams should assess whether this indemnification clause is adequately disclosed to employees or students enrolling through institutional accounts, and whether separate enterprise terms modify or limit its application.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC's consumer protection mandate is relevant to broad indemnification clauses that may impose significant financial obligations on individual users.
    File a complaint →

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Coursera Terms of Use
Entity
Coursera
Document last updated
May 5, 2026
Tracking information
First tracked
May 21, 2026
Last verified
May 21, 2026
Record ID
CA-P-012891
Document ID
CA-D-00157
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
42a0ca2092790feba474b1bf37dd084c785270106c298fa05ed87685c6d226d0
Analysis generated
May 21, 2026 02:40 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Coursera
Document: Coursera Terms of Use
Record ID: CA-P-012891
Captured: 2026-05-21 02:40:47 UTC
SHA-256: 42a0ca2092790feb…
URL: https://conductatlas.com/platform/coursera/coursera-terms-of-use/user-indemnification-obligation/
Accessed: June 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Coursera's User Indemnification Obligation clause do?

This provision creates a personal financial obligation for users to cover Coursera's legal costs and damages in third-party claims connected to the user's account activity, including actions by others who access the account. The extension of liability to third parties using the same account is operationally significant for shared or institutional account contexts.

How does this clause affect you?

Under this clause, users are financially responsible for defending Coursera against third-party claims arising from their account activity, including claims resulting from another person's use of the user's account credentials. This obligation includes coverage of attorneys' fees incurred by Coursera.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 83 platforms. See the full comparison.

Is ConductAtlas affiliated with Coursera?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Coursera.