Provision record
Coursera · Coursera Privacy Notice · View original document ↗

Use of session-replay technologies by Amplitude

Medium severity High confidence Explicit document language Common · 295 of 352 platforms

Key Facts

What technologies does Coursera use to record users' interactions with the Site?
Coursera uses session-replay technologies provided by Amplitude to record users' interactions with the Site, capturing data such as mouse movements and page visits.
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This analysis describes what Coursera's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Session-replay recording means Coursera can reconstruct a detailed visual record of how individual users navigate and interact with its platform.

Interpretive note: The excerpt ends with 'mouse movements, page visits...' suggesting additional captured data types not quoted. Only the explicitly named data types are included in the canonical claim.

Recent Activity

This document changed recently

Medium May 11, 2026

The updated terms now explicitly disclose that Coursera processes communications through voice-enabled features that transcribe audio into text, and clarify that personal data may be shared with third parties including affiliates and business partners. The policy expands descriptions of AI-driven personalization and chatbot applications that use your learning and interaction data. The terms establish that data may be transferred to entities that become Coursera affiliates or subsidiaries during business transitions. You should review the updated guidance that cautions against including unnecessary or sensitive personal data in the platform's free-text and voice-enabled communication features.

View change record →
Medium Apr 18, 2026

The updated Privacy Notice removes explicit language stating that the policy does not apply to Coursera's Ollie mobile application and no longer directs users to a separate Ollie Privacy Notice for that app. Previously, users of Ollie had clear notice to consult a dedicated privacy policy; that direction is now absent from the main Privacy Notice. The updated notice also narrows the scope of covered entities by removing 'affiliates' from the definition of Coursera, stating the policy now applies to Coursera, Inc., its subsidiaries, and international branches only. Users of the Ollie App should independently verify what privacy terms currently govern that application, as the main Coursera Privacy Notice no longer explicitly addresses Ollie coverage.

View change record →

Clause Stability Stable

0
Changes
4
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 4186 other provisions on other platforms.

Consumer impact (what this means for users)

Your on-site activity, including mouse movements and pages visited, is recorded by Coursera through Amplitude's technology and can be reviewed as a video replay.

How other platforms handle this

Cerebras Medium

We, or vendors we engage, may automatically collect information about your use of our website or services through cookies and similar technologies. This may include navigational and network-related activity...

ZipRecruiter Medium

You may give us your Identity Data, Contact Data, Financial Data, Profile Data, and other information by filling in forms or by corresponding with us by post, phone, e-mail or otherwise.

NVIDIA NIM Medium

telemetry information collected includes: (i) microservice settings, (ii) usage data and (iii) hardware environment.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
We also use session-replay technologies, such as those provided by Amplitude...to record users' interactions with the Site in a manner that allows us to watch video replays of those user sessions. The replays capture data such as mouse movements, page visits...

Excerpt from Coursera's Privacy Notice

Applicable regulations

EU AI Act
European Union
CCPA/CPRA
California, USA
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
ePrivacy Directive
European Union
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
UK GDPR
United Kingdom
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
Coursera Privacy Notice
Entity
Coursera
Document last updated
May 5, 2026
Tracking information
First tracked
May 21, 2026
Last verified
July 9, 2026
Record ID
CA-P-028918
Document ID
CA-D-00158
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
3c5d29b9e68e11ce59e899d357a4125c9cdd43a884fc699ab73522c51379edab
Analysis generated
May 21, 2026 05:07 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Coursera
Document: Coursera Privacy Notice
Record ID: CA-P-028918
Captured: 2026-05-21 05:07:28 UTC
SHA-256: 3c5d29b9e68e11ce…
URL: https://conductatlas.com/platform/coursera/coursera-privacy-notice/provision/CA-P-028918/use-of-session-replay-technologies-by-amplitude/
Accessed: Aug. 18, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Coursera's Use of session-replay technologies by Amplitude clause do?

Session-replay recording means Coursera can reconstruct a detailed visual record of how individual users navigate and interact with its platform.

How does this clause affect you?

Your on-site activity, including mouse movements and pages visited, is recorded by Coursera through Amplitude's technology and can be reviewed as a video replay.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 295 platforms. See the full comparison.

Is ConductAtlas affiliated with Coursera?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Coursera.