This analysis describes what Coursera's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The clause specifies the exact mechanism users must follow to exercise their deletion and data-copy rights, making those rights actionable.
Interpretive note: The clause establishes two independent rights (deletion and copy). The canonical claim treats the procedural mechanism as the primary proposition since the clause's purpose is to specify how to exercise those rights. Both rights are preserved in the claim.
The updated policy discloses that Coursera collects business contact data (name, job title, company, business email, business phone) from third-party commercial sources, employers, and public sources for marketing purposes. The policy also clarifies that voice-enabled messaging features may record and transcribe audio inputs into text. Additionally, the policy now authorizes marketing of Coursera affiliate products (including Udemy) to existing and prospective customers, content providers, partners, and instructors. You can opt out of marketing communications by using the unsubscribe mechanism in any marketing email or by changing your email preferences in your account settings.
View change record →The updated privacy notice now explicitly discloses that voice-enabled features on the platform transcribe audio inputs into text, and that users should not include unnecessary personal data or sensitive information in free-text or voice communications. The revised terms also clarify that personal data may be shared with Coursera's affiliates and subsidiaries in addition to third-party partners, and that voice and text communications are processed for service delivery and personalization purposes. You can review the updated privacy notice to understand which voice features are available and adjust your communication practices accordingly.
View change record →You can exercise your right to delete or obtain a copy of your Personal Data directly through Coursera's Site by accessing the Settings dropdown.
How other platforms handle this
The right to request that we delete personal information that we have collected about you.
The CCPA provides California residents specific rights to delete their personal data that we collected from them and retained, subject to certain exceptions (the "right to delete").
Right to Request Correction: The right to request correction of any inaccurate Personal Information we maintain about you
"request that we delete or provide you with a copy of your Personal Data by logging into the Site, selecting 'Settings' from the dropdown in the top right, and scrolling down to find the appropriate option.Excerpt from Coursera's Privacy Notice
Ad personalization controls removed. Contact scanning added. Advertiser data partnerships quietly dropped. A timeline of every change.
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The clause specifies the exact mechanism users must follow to exercise their deletion and data-copy rights, making those rights actionable.
You can exercise your right to delete or obtain a copy of your Personal Data directly through Coursera's Site by accessing the Settings dropdown.
ConductAtlas has identified this type of provision across 277 platforms. See the full comparison.
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