Coursera discloses that AI features including AI Enabled Peer Review may affect assessment grades, and states that users have the right to elect a human grader or request human review of AI-generated grades. The notice also states users may have a right to appeal grades.
This analysis describes what Coursera's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes a user right to human review of AI-generated assessment decisions, engaging GDPR Article 22 automated decision-making protections and the EU AI Act's requirements for transparency and human oversight in AI systems that produce significant effects on individuals.
Interpretive note: The notice uses qualified language regarding the grade appeal right ('you may also have the right to appeal'), and the conditions under which this right is available are not fully specified in the document text.
The updated terms now explicitly disclose that Coursera processes communications through voice-enabled features that transcribe audio into text, and clarify that personal data may be shared with third parties including affiliates and business partners. The policy expands descriptions of AI-driven personalization and chatbot applications that use your learning and interaction data. The terms establish that data may be transferred to entities that become Coursera affiliates or subsidiaries during business transitions. You should review the updated guidance that cautions against including unnecessary or sensitive personal data in the platform's free-text and voice-enabled communication features.
View change record →The updated Privacy Notice removes explicit language stating that the policy does not apply to Coursera's Ollie mobile application and no longer directs users to a separate Ollie Privacy Notice for that app. Previously, users of Ollie had clear notice to consult a dedicated privacy policy; that direction is now absent from the main Privacy Notice. The updated notice also narrows the scope of covered entities by removing 'affiliates' from the definition of Coursera, stating the policy now applies to Coursera, Inc., its subsidiaries, and international branches only. Users of the Ollie App should independently verify what privacy terms currently govern that application, as the main Coursera Privacy Notice no longer explicitly addresses Ollie coverage.
View change record →This provision establishes that AI features may affect user grades and that users can elect human grading or request human review of AI-generated grades. The notice states that a grade appeal right may also be available, though the conditionality of that right is not fully specified in the excerpt.
Cross-platform context
See how other platforms handle AI-Enabled Automated Decision-Making and Human Review and similar clauses.
Compare across platforms →"You have the right not to be subject to a decision based solely on automated processing which produces legal effects or similarly significant effects on you. Certain Features such as AI Enabled Peer Review may affect the grade you receive on an assessment. In such circumstances, you are able to elect to have a human grader instead. You can also request human review of your grade. You may also have the right to appeal your grade.Excerpt from Coursera's Privacy Notice
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This provision establishes a user right to human review of AI-generated assessment decisions, engaging GDPR Article 22 automated decision-making protections and the EU AI Act's requirements for transparency and human oversight in AI systems that produce significant effects on individuals.
This provision establishes that AI features may affect user grades and that users can elect human grading or request human review of AI-generated grades. The notice states that a grade appeal right may also be available, though the conditionality of that right is not fully specified in the excerpt.
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