Coursera uses Amplitude's session-replay technology to record user interactions on the Site, capturing mouse movements, page visits, network requests and responses, console logs, JavaScript exceptions, and browser performance metrics. Users can opt out of session recording through the Cookies Preference Center.
This analysis describes what Coursera's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes that Coursera records detailed user session data through a named third-party vendor (Amplitude), including network request and response content, which extends beyond standard page-visit analytics and may implicate wiretapping and electronic surveillance statutes depending on jurisdiction.
Interpretive note: The legal sufficiency of the opt-out mechanism for session replay under EEA and UK ePrivacy Directive consent requirements, and the applicability of California CIPA to this implementation, depend on jurisdiction-specific enforcement interpretation.
The updated terms now explicitly disclose that Coursera processes communications through voice-enabled features that transcribe audio into text, and clarify that personal data may be shared with third parties including affiliates and business partners. The policy expands descriptions of AI-driven personalization and chatbot applications that use your learning and interaction data. The terms establish that data may be transferred to entities that become Coursera affiliates or subsidiaries during business transitions. You should review the updated guidance that cautions against including unnecessary or sensitive personal data in the platform's free-text and voice-enabled communication features.
View change record →The updated Privacy Notice removes explicit language stating that the policy does not apply to Coursera's Ollie mobile application and no longer directs users to a separate Ollie Privacy Notice for that app. Previously, users of Ollie had clear notice to consult a dedicated privacy policy; that direction is now absent from the main Privacy Notice. The updated notice also narrows the scope of covered entities by removing 'affiliates' from the definition of Coursera, stating the policy now applies to Coursera, Inc., its subsidiaries, and international branches only. Users of the Ollie App should independently verify what privacy terms currently govern that application, as the main Coursera Privacy Notice no longer explicitly addresses Ollie coverage.
View change record →This provision establishes that Coursera records user sessions including mouse movements, page visits, network requests and responses, console logs, and JavaScript exceptions via Amplitude. Under these terms, users can opt out of session recording by adjusting settings in the Cookies Preference Center.
Cross-platform context
See how other platforms handle Session-Replay Technology (Amplitude) and similar clauses.
Compare across platforms →"We also use session-replay technologies, such as those provided by Amplitude, who employs software code to record users' interactions with the Site in a manner that allows us to watch video replays of those user sessions. The replays capture data such as mouse movements, page visits, network requests and responses, console logs, JavaScript exceptions, and browser performance metrics. These replays help us diagnose usability problems and identify areas for improvement. You can opt-out of session recording by adjusting your cookies settings in the "Cookies Preference Center".Excerpt from Coursera's Privacy Notice
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This provision establishes that Coursera records detailed user session data through a named third-party vendor (Amplitude), including network request and response content, which extends beyond standard page-visit analytics and may implicate wiretapping and electronic surveillance statutes depending on jurisdiction.
This provision establishes that Coursera records user sessions including mouse movements, page visits, network requests and responses, console logs, and JavaScript exceptions via Amplitude. Under these terms, users can opt out of session recording by adjusting settings in the Cookies Preference Center.
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