This analysis describes what Coursera's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated policy discloses that Coursera collects business contact data (name, job title, company, business email, business phone) from third-party commercial sources, employers, and public sources for marketing purposes. The policy also clarifies that voice-enabled messaging features may record and transcribe audio inputs into text. Additionally, the policy now authorizes marketing of Coursera affiliate products (including Udemy) to existing and prospective customers, content providers, partners, and instructors. You can opt out of marketing communications by using the unsubscribe mechanism in any marketing email or by changing your email preferences in your account settings.
View change record →The updated privacy notice now explicitly discloses that voice-enabled features on the platform transcribe audio inputs into text, and that users should not include unnecessary personal data or sensitive information in free-text or voice communications. The revised terms also clarify that personal data may be shared with Coursera's affiliates and subsidiaries in addition to third-party partners, and that voice and text communications are processed for service delivery and personalization purposes. You can review the updated privacy notice to understand which voice features are available and adjust your communication practices accordingly.
View change record →How other platforms handle this
Right to Request Correction: The right to request correction of any inaccurate Personal Information we maintain about you
The right to request that we correct inaccurate personal information that we maintain about you.
The CCPA provides California residents specific rights to delete their personal data that we collected from them and retained, subject to certain exceptions (the "right to delete").
"update any Personal Data which is out of date or incorrect.Excerpt from Coursera's Privacy Notice
Ad personalization controls removed. Contact scanning added. Advertiser data partnerships quietly dropped. A timeline of every change.
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The clause states: “update any Personal Data which is out of date or incorrect.”
ConductAtlas has identified this type of provision across 277 platforms. See the full comparison.
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