Provision record
Coursera · Coursera Privacy Notice · View original document ↗

AI-Enabled Automated Decision-Making and Human Review

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Document Record

What it is

Coursera discloses that AI features including AI Enabled Peer Review may affect assessment grades, and states that users have the right to elect a human grader or request human review of AI-generated grades. The notice also states users may have a right to appeal grades.

This analysis describes what Coursera's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision establishes a user right to human review of AI-generated assessment decisions, engaging GDPR Article 22 automated decision-making protections and the EU AI Act's requirements for transparency and human oversight in AI systems that produce significant effects on individuals.

Interpretive note: The notice uses qualified language regarding the grade appeal right ('you may also have the right to appeal'), and the conditions under which this right is available are not fully specified in the document text.

Recent Activity

This document changed recently

Medium May 11, 2026

The updated terms now explicitly disclose that Coursera processes communications through voice-enabled features that transcribe audio into text, and clarify that personal data may be shared with third parties including affiliates and business partners. The policy expands descriptions of AI-driven personalization and chatbot applications that use your learning and interaction data. The terms establish that data may be transferred to entities that become Coursera affiliates or subsidiaries during business transitions. You should review the updated guidance that cautions against including unnecessary or sensitive personal data in the platform's free-text and voice-enabled communication features.

View change record →
Medium Apr 18, 2026

The updated Privacy Notice removes explicit language stating that the policy does not apply to Coursera's Ollie mobile application and no longer directs users to a separate Ollie Privacy Notice for that app. Previously, users of Ollie had clear notice to consult a dedicated privacy policy; that direction is now absent from the main Privacy Notice. The updated notice also narrows the scope of covered entities by removing 'affiliates' from the definition of Coursera, stating the policy now applies to Coursera, Inc., its subsidiaries, and international branches only. Users of the Ollie App should independently verify what privacy terms currently govern that application, as the main Coursera Privacy Notice no longer explicitly addresses Ollie coverage.

View change record →

Clause Stability Stable

0
Changes
4
Months Monitored
Jul 9, 2026
First Seen
Jul 9, 2026
Last Seen

Consumer impact (what this means for users)

This provision establishes that AI features may affect user grades and that users can elect human grading or request human review of AI-generated grades. The notice states that a grade appeal right may also be available, though the conditionality of that right is not fully specified in the excerpt.

Cross-platform context

See how other platforms handle AI-Enabled Automated Decision-Making and Human Review and similar clauses.

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▸ View Original Clause Language DOCUMENT RECORD
"
You have the right not to be subject to a decision based solely on automated processing which produces legal effects or similarly significant effects on you. Certain Features such as AI Enabled Peer Review may affect the grade you receive on an assessment. In such circumstances, you are able to elect to have a human grader instead. You can also request human review of your grade. You may also have the right to appeal your grade.

Excerpt from Coursera's Privacy Notice

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

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Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
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Provision details

Document information
Document
Coursera Privacy Notice
Entity
Coursera
Document last updated
May 5, 2026
Tracking information
First tracked
May 21, 2026
Last verified
July 9, 2026
Record ID
CA-P-016028
Document ID
CA-D-00158
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
3c5d29b9e68e11ce59e899d357a4125c9cdd43a884fc699ab73522c51379edab
Analysis generated
May 21, 2026 05:07 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Coursera
Document: Coursera Privacy Notice
Record ID: CA-P-016028
Captured: 2026-05-21 05:07:28 UTC
SHA-256: 3c5d29b9e68e11ce…
URL: https://conductatlas.com/platform/coursera/coursera-privacy-notice/provision/CA-P-016028/ai-enabled-automated-decision-making-and-human-review/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Coursera's AI-Enabled Automated Decision-Making and Human Review clause do?

This provision establishes a user right to human review of AI-generated assessment decisions, engaging GDPR Article 22 automated decision-making protections and the EU AI Act's requirements for transparency and human oversight in AI systems that produce significant effects on individuals.

How does this clause affect you?

This provision establishes that AI features may affect user grades and that users can elect human grading or request human review of AI-generated grades. The notice states that a grade appeal right may also be available, though the conditionality of that right is not fully specified in the excerpt.

Is ConductAtlas affiliated with Coursera?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Coursera.