“YOU AGREE TO DEFEND, INDEMNIFY, AND HOLD US AND EACH RELEASED ENTITY HARMLESS FROM AND AGAINST ANY DAMAGES, LOSSES, OR EXPENSES... ARISING OUT OF (a) YOUR USE OF THE SERVICES OR THE CUSTOMER EQUIPMENT...”
This analysis describes what Comcast's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Customers bear financial responsibility for defending and compensating Comcast and every Released Entity against any claim arising from the customer's use of the Services or equipment, which can include third-party claims.
Interpretive note: The excerpt uses an ellipsis and lists only trigger (a); additional triggers likely exist in the full clause. The canonical claim is limited to what the quoted language establishes.
The updated terms now prohibit users from deploying AI Agents to access, use, or interact with Comcast Services without express permission. The terms define AI Agent broadly to include any software or service taking autonomous or programmatic action, with specific examples covering data scraping, automated requests, monitoring, downloading, and automated support interactions. Users who currently use bots, automated tools, or programmatic access to Comcast Services will need to obtain express permission from Comcast to continue these activities.
View change record →You are required to defend Comcast and all Released Entities and cover their damages, losses, and expenses if those arise from your use of the Services or Customer Equipment.
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We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you.
"YOU AGREE TO DEFEND, INDEMNIFY, AND HOLD US AND EACH RELEASED ENTITY HARMLESS FROM AND AGAINST ANY DAMAGES, LOSSES, OR EXPENSES... ARISING OUT OF (a) YOUR USE OF THE SERVICES OR THE CUSTOMER EQUIPMENT...Excerpt from Comcast's Terms of Service
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Customers bear financial responsibility for defending and compensating Comcast and every Released Entity against any claim arising from the customer's use of the Services or equipment, which can include third-party claims.
You are required to defend Comcast and all Released Entities and cover their damages, losses, and expenses if those arise from your use of the Services or Customer Equipment.
ConductAtlas has identified this type of provision across 224 platforms. See the full comparison.
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