This analysis describes what Comcast's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Customers bear financial responsibility for defending and compensating Comcast and every Released Entity against any claim arising from the customer's use of the Services or equipment, which can include third-party claims.
Interpretive note: The excerpt uses an ellipsis and lists only trigger (a); additional triggers likely exist in the full clause. The canonical claim is limited to what the quoted language establishes.
The updated terms now explicitly prohibit the deployment of AI Agents to access, use, interact with, or take action on Comcast services unless Comcast expressly grants permission. This includes automated activities such as obtaining information, making requests, monitoring activity, copying, downloading, scraping, or data mining the services. The agreement also prohibits AI Agents from accepting terms on a user's behalf or engaging in support or sales interactions. Users who currently use automation tools or third-party integrations with Comcast services may need to seek express permission from Comcast or discontinue such automated access.
View change record →You are required to defend Comcast and all Released Entities and cover their damages, losses, and expenses if those arise from your use of the Services or Customer Equipment.
How other platforms handle this
Customer must provide us with prompt written notice of any Claim Against Customer and allow us the right to assume the exclusive defense and control...
DeepL shall not settle or recognise claims of third parties without Customer's consent which shall not be unreasonably withheld or delayed.
You agree to indemnify, defend, and hold Whatnot harmless from and against any claims, demands, damages, liabilities, losses, costs, and expenses (including reasonable attorneys' fees) arising from or related to: (a) your breach of any representation or warranty in these Terms; (b) any claim that yo...
Monitoring
Comcast has changed this document before.
Receive same-day alerts, structured change summaries, and monitoring for up to 25 platforms.
"YOU AGREE TO DEFEND, INDEMNIFY, AND HOLD US AND EACH RELEASED ENTITY HARMLESS FROM AND AGAINST ANY DAMAGES, LOSSES, OR EXPENSES... ARISING OUT OF (a) YOUR USE OF THE SERVICES OR THE CUSTOMER EQUIPMENT...— Excerpt from Comcast's Comcast Terms of Service
Compliance Governance Intelligence
Need to monitor specific governance provisions?
Compliance includes provision-level monitoring, governance timelines, regulatory mapping, and audit-ready analysis.
Built from archived source documents, structured governance mappings, and historical version tracking.
Customers bear financial responsibility for defending and compensating Comcast and every Released Entity against any claim arising from the customer's use of the Services or equipment, which can include third-party claims.
You are required to defend Comcast and all Released Entities and cover their damages, losses, and expenses if those arise from your use of the Services or Customer Equipment.
ConductAtlas has identified this type of provision across 229 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Comcast.