This analysis describes what Cohere's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The provision establishes the operational framework for Cohere's global data infrastructure and specifies the legal basis for international transfers. For EEA/UK/Switzerland users, the Standard Contractual Clauses serve as the contractual mechanism enabling lawful cross-border data flows where adequacy decisions do not exist.
The updated policy removes explicit language describing data retention timelines and deletion request procedures that were previously available. The prior policy stated that Enterprise Users' inputs and outputs were retained for 30 days, that Trial Users and Researchers were not intended to process personal information, and that deletion requests would normally be responded to within one month (up to three months for complex requests). The updated policy now contains only a general reference to 'retention practices' without specifying these timelines, response windows, or user-type distinctions. Users cannot determine from the updated policy what retention periods apply to their account category or what timeline to expect for deletion requests.
View change record →Users' personal information will be processed and stored across Cohere's global locations, including jurisdictions with potentially different privacy standards than their home country. For EEA/UK/Switzerland users, this transfer occurs under Standard Contractual Clauses, which establish contractual commitments regarding data protection during transfer and storage.
How other platforms handle this
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Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA) or United Kingdom, including the United States. Where we transfer your data internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by th...
The Services are hosted in the United States. If you choose to use the Services from regions of the world with laws governing data collection and use that may differ from U.S. law, please note that you may be transferring your personal information outside of those regions to the United States for st...
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"Cohere is headquartered in Toronto, Canada, and has offices and infrastructure in various locations around the world. Personal information may be transferred to, and maintained on, computers located outside of your state, province, country or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. If you are located in the European Economic Area, the UK, or Switzerland, we rely on Standard Contractual Clauses approved by the European Commission as the mechanism to lawfully transfer your personal data to countries outside the EEA/UK/Switzerland.— Excerpt from Cohere's Cohere Privacy Policy
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The provision establishes the operational framework for Cohere's global data infrastructure and specifies the legal basis for international transfers. For EEA/UK/Switzerland users, the Standard Contractual Clauses serve as the contractual mechanism enabling lawful cross-border data flows where adequacy decisions do not exist.
Users' personal information will be processed and stored across Cohere's global locations, including jurisdictions with potentially different privacy standards than their home country. For EEA/UK/Switzerland users, this transfer occurs under Standard Contractual Clauses, which establish contractual commitments regarding data protection during transfer and storage.
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