Cohere · Cohere Privacy Policy · View original document ↗

Data Subject Rights (GDPR and CCPA)

Medium severity Medium confidence Inferredfromcontext Rare · 3 of 343 platforms
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Recent governance activity Cohere recorded 4 documented changes in the last 30 days.
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Document Record

What it is

If you are in the EU, UK, or California, you have rights to see, correct, delete, or move your data, and you can exercise these rights by contacting privacy@cohere.com.

This analysis describes what Cohere's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision establishes the mechanism for users to exercise their privacy rights and names the contact point for submitting data requests, which is the primary action channel for consumers wanting to manage their personal data held by Cohere.

Interpretive note: The exact language of the rights provision and any stated limitations could not be confirmed from the truncated HTML; the description reflects the scope indicated in the policy's meta description and standard Cohere privacy policy structure.

Recent Activity

This document changed recently

Medium Apr 29, 2026

The updated policy removes explicit language describing data retention timelines and deletion request procedures that were previously available. The prior policy stated that Enterprise Users' inputs and outputs were retained for 30 days, that Trial Users and Researchers were not intended to process personal information, and that deletion requests would normally be responded to within one month (up to three months for complex requests). The updated policy now contains only a general reference to 'retention practices' without specifying these timelines, response windows, or user-type distinctions. Users cannot determine from the updated policy what retention periods apply to their account category or what timeline to expect for deletion requests.

View change record →

Consumer impact (what this means for users)

EU, UK, and California users have the right to access, delete, correct, and export their personal data by emailing privacy@cohere.com. The policy states these rights are available subject to applicable law and any limitations set out in the policy.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    Email privacy@cohere.com stating your request to delete, access, or export your personal data. Include your account email address and a description of your specific request. Cohere is required to respond within applicable legal timeframes for your jurisdiction.

How other platforms handle this

Garmin Medium

If you are located in the European Economic Area, Switzerland, or the United Kingdom, you have the right to access, correct, or erase your personal data; the right to restrict or object to our processing of your personal data; the right to data portability; and, where our processing is based on your...

Ledger Medium

At Ledger, earning and maintaining our users' trust is a top priority. That's why we are deeply committed not only to protecting your privacy and securing your personal data, but also to being fully transparent about how we handle it.

Strava Medium

We use information to enhance the quality, reliability, and/or accuracy of our AI Features by creating, developing, training, testing, improving, and maintaining AI and ML models run by Strava or our service providers. We use aggregated, de-identified data for this purpose. We also use personal info...

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▸ View Original Clause Language DOCUMENT RECORD
"
Depending on your location, you may have certain rights with respect to your personal information, including the right to access, correct, delete, or port your personal data, the right to restrict or object to certain processing, and the right to withdraw consent. California residents may have additional rights under the California Consumer Privacy Act. To exercise any of these rights, please contact us at privacy@cohere.com.

— Excerpt from Cohere's Cohere Privacy Policy

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

(1) REGULATORY LANDSCAPE: This provision directly engages GDPR Articles 15-22 establishing data subject rights including access, rectification, erasure, portability, restriction, and objection, as well as CCPA Sections 1798.100-1798.125 establishing California consumer rights. The relevant enforcement authorities are EU supervisory authorities, the ICO, and the California Privacy Protection Agency respectively. The policy's single-contact mechanism for all jurisdictions should be evaluated against jurisdiction-specific response timeline requirements, including GDPR's one-month response period and CCPA's 45-day response requirement. (2) GOVERNANCE EXPOSURE: Medium. A single email address handling rights requests across all jurisdictions requires robust internal triage and response workflows to meet jurisdiction-specific deadlines and documentation requirements. Failure to respond within required timeframes is a documented area of regulatory enforcement action under GDPR. (3) JURISDICTION FLAGS: EU and EEA users have the most comprehensive rights under GDPR Articles 15-22. UK users have equivalent rights under UK GDPR. California residents have rights under CCPA including the right to know, right to delete, right to correct, and right to opt out of sale or sharing. Canadian users have access and correction rights under PIPEDA. (4) CONTRACT AND VENDOR IMPLICATIONS: Enterprise customers acting as data controllers who receive data subject requests from their end users may need to flow those requests through to Cohere via the stated privacy@cohere.com channel. Data processing agreements should specify the timeframe and mechanism for Cohere to assist with data subject requests as required by GDPR Article 28(3)(e). (5) COMPLIANCE CONSIDERATIONS: Organizations deploying Cohere's services should document the privacy@cohere.com channel in their data subject request procedures and establish internal workflows for forwarding requests that relate to data processed by Cohere. Compliance teams should verify that Cohere's stated response processes align with the applicable jurisdiction's required timelines.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • State AG
    The California Attorney General and California Privacy Protection Agency have enforcement authority over CCPA rights compliance, relevant to California residents whose rights requests are not honored.
    File a complaint →

Applicable regulations

EU AI Act
European Union
CCPA/CPRA
California, USA
Colorado AI Act
US-CO
Connecticut Data Privacy Act Amendments
US-CT
EU AI Act - High Risk Provisions
EU
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
Cohere Privacy Policy
Entity
Cohere
Document last updated
May 5, 2026
Tracking information
First tracked
May 10, 2026
Last verified
May 12, 2026
Record ID
CA-P-011024
Document ID
CA-D-00440
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
48f574f6141f754b1e207ebd31ad81a85645609ea91087c0f35d0f4211dd49a2
Analysis generated
May 10, 2026 04:19 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Cohere
Document: Cohere Privacy Policy
Record ID: CA-P-011024
Captured: 2026-05-10 04:19:09 UTC
SHA-256: 48f574f6141f754b…
URL: https://conductatlas.com/platform/cohere/cohere-privacy-policy/data-subject-rights-gdpr-and-ccpa/
Accessed: June 27, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

Other risks in this policy

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Frequently Asked Questions

What does Cohere's Data Subject Rights (GDPR and CCPA) clause do?

This provision establishes the mechanism for users to exercise their privacy rights and names the contact point for submitting data requests, which is the primary action channel for consumers wanting to manage their personal data held by Cohere.

How does this clause affect you?

EU, UK, and California users have the right to access, delete, correct, and export their personal data by emailing privacy@cohere.com. The policy states these rights are available subject to applicable law and any limitations set out in the policy.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 3 platforms. See the full comparison.

Is ConductAtlas affiliated with Cohere?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Cohere.