Cohere · Cohere Privacy Policy · View original document ↗

Personal Data Collection Scope

Medium severity Medium confidence Inferredfromcontext Uncommon · 10 of 325 platforms
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Document Record

What it is

Cohere collects information you provide when signing up, using the service, or contacting support, including your name, email, organization, payment details, and the content of your interactions with the AI.

This analysis describes what Cohere's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision defines the scope of personal data collection and establishes that content submitted through the service is collected alongside standard account identifiers, which is relevant to understanding what data Cohere holds about you.

Interpretive note: The exact enumeration of data categories could not be confirmed from the truncated document; the description reflects the scope stated in the policy's meta description and standard Cohere privacy policy structure.

Consumer impact (what this means for users)

Cohere collects name, email address, organizational affiliation, payment information, and content submitted through the services, meaning both your account details and the substance of your AI interactions are subject to the policy's data use and disclosure terms.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Export Your Data
    Email privacy@cohere.com to request a copy of the personal data Cohere holds about you. Specify your account details and the categories of data you are requesting.

How other platforms handle this

Ledger Medium

At Ledger, earning and maintaining our users' trust is a top priority. That's why we are deeply committed not only to protecting your privacy and securing your personal data, but also to being fully transparent about how we handle it.

Discord Medium

We collect the following information when you register for and use our services: Account information. You can create a Discord account by providing an email address and creating a username and password. When you create an account, we will assign you a unique identifier. If you choose to, you may pro...

Egnyte Medium

We collect information you provide directly to us, such as when you create an account, contact us for support, sign up for marketing emails, or otherwise communicate with us. The types of information we may collect include your name, email address, postal address, phone number, company name, job tit...

See all platforms with this clause type →

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▸ View Original Clause Language DOCUMENT RECORD
"
We collect personal information you provide directly to us, including when you create an account, use our Services, contact us for support, or otherwise communicate with us. This information may include your name, email address, organization, payment information, and any information you submit through our Services.

— Excerpt from Cohere's Cohere Privacy Policy

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

(1) REGULATORY LANDSCAPE: This provision engages GDPR Articles 13 and 14 regarding transparency and information obligations at the point of collection, CCPA Section 1798.100 regarding the right to know categories of personal information collected, and PIPEDA Principle 4.3 regarding knowledge and consent. The relevant enforcement authorities are EU supervisory authorities, the ICO, the California Privacy Protection Agency, and the Office of the Privacy Commissioner of Canada. (2) GOVERNANCE EXPOSURE: Medium. The collection of submitted content alongside standard account data creates a broad data inventory that requires careful data mapping to ensure all categories are covered in the policy's disclosures and subject to appropriate retention and deletion procedures. (3) JURISDICTION FLAGS: EU and UK users have the right under GDPR and UK GDPR to receive a complete list of personal data categories collected. California residents have the right under CCPA to request disclosure of categories and specific pieces of personal information collected. Canadian users have rights under PIPEDA to access their personal information. (4) CONTRACT AND VENDOR IMPLICATIONS: Enterprise customers should evaluate whether the scope of data collection described in the policy is consistent with representations made in their commercial agreements and data processing addenda. Procurement teams should confirm that data categories collected by Cohere are reflected in their own data inventories and vendor risk assessments. (5) COMPLIANCE CONSIDERATIONS: Data protection officers should ensure that their organizations' data processing registers reflect Cohere as a data processor or controller as appropriate, and that the categories of personal data described in this provision are mapped to the relevant lawful bases. Where payment information is collected, PCI DSS compliance obligations may also be relevant.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC has authority over consumer data collection practices and transparency obligations for technology companies under Section 5 of the FTC Act.
    File a complaint →

Applicable regulations

EU AI Act
European Union
California AB 2013 AI Training Data Transparency
US-CA
CCPA/CPRA
California, USA
Connecticut Data Privacy Act Amendments
US-CT
ePrivacy Directive
European Union
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
Cohere Privacy Policy
Entity
Cohere
Document last updated
May 5, 2026
Tracking information
First tracked
May 10, 2026
Last verified
May 12, 2026
Record ID
CA-P-011022
Document ID
CA-D-00440
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
48f574f6141f754b1e207ebd31ad81a85645609ea91087c0f35d0f4211dd49a2
Analysis generated
May 10, 2026 04:19 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Cohere
Document: Cohere Privacy Policy
Record ID: CA-P-011022
Captured: 2026-05-10 04:19:09 UTC
SHA-256: 48f574f6141f754b…
URL: https://conductatlas.com/platform/cohere/cohere-privacy-policy/personal-data-collection-scope/
Accessed: May 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

Other risks in this policy

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Frequently Asked Questions

What does Cohere's Personal Data Collection Scope clause do?

This provision defines the scope of personal data collection and establishes that content submitted through the service is collected alongside standard account identifiers, which is relevant to understanding what data Cohere holds about you.

How does this clause affect you?

Cohere collects name, email address, organizational affiliation, payment information, and content submitted through the services, meaning both your account details and the substance of your AI interactions are subject to the policy's data use and disclosure terms.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 10 platforms. See the full comparison.

Is ConductAtlas affiliated with Cohere?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Cohere.