ClickUp · ClickUp Privacy Policy · View original document ↗

Personal Data Collection Categories

Medium severity Medium confidence Explicitdocumentlanguage Rare · 2 of 325 platforms
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Document Record

What it is

ClickUp collects personal details you provide when signing up and using the service, including your name, email, payment details, and behavioral data about how you use the platform.

This analysis describes what ClickUp's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Knowing exactly what categories of data are collected helps you assess the scope of your privacy exposure and whether the collection is proportionate to the service provided.

Interpretive note: The precise scope of behavioral data collected and retained is described at a category level without granular technical specificity, leaving some ambiguity about the full extent of telemetry.

Consumer impact (what this means for users)

ClickUp collects a wide range of data including payment information and detailed usage behavior, which means your interaction patterns within the platform are recorded and retained alongside your identity and financial details.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Export Your Data
    Email privacy@clickup.com to request a copy of the personal data ClickUp holds about you. Specify your account email and the categories of data you wish to access.

How other platforms handle this

Egnyte Medium

We collect information you provide directly to us, such as when you create an account, contact us for support, sign up for marketing emails, or otherwise communicate with us. The types of information we may collect include your name, email address, postal address, phone number, company name, job tit...

Ledger Medium

At Ledger, earning and maintaining our users' trust is a top priority. That's why we are deeply committed not only to protecting your privacy and securing your personal data, but also to being fully transparent about how we handle it.

PlanetScale Medium

When you visit the Careers portion of our websites, we collect the information that you provide to us in connection with your job application. This includes but is not limited to business and personal contact information, professional credentials and skills, educational and work history and other in...

See all platforms with this clause type →

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▸ View Original Clause Language DOCUMENT RECORD
"
We collect information you provide directly to us, such as when you create an account, use our Services, make a purchase, or contact us for support. The types of information we may collect include your name, email address, password, phone number, credit card and other payment information, and any other information you choose to provide. We also collect information about how you use our Services, including the actions you take in our products, the features you use, and the time, frequency, and duration of your activities.

— Excerpt from ClickUp's ClickUp Privacy Policy

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

(1) REGULATORY LANDSCAPE: This provision implicates GDPR Articles 5 and 13 regarding lawfulness of processing and transparency obligations, as well as CCPA/CPRA requirements to disclose categories of personal information collected at or before point of collection. The FTC Act's unfairness and deception standards are also relevant where collection practices diverge from disclosed purposes. EU data protection authorities and the California Privacy Protection Agency are the primary enforcement bodies. (2) GOVERNANCE EXPOSURE: Medium. The breadth of categories collected, including behavioral and usage data in addition to account and payment information, is consistent with SaaS industry norms but creates a larger data map footprint requiring governance attention. The policy's description of collected categories is relatively clear, reducing deception risk, but the linkage between behavioral data and advertising use may require tighter disclosure under CPRA. (3) JURISDICTION FLAGS: EU and UK users are entitled to specific lawful basis disclosures for each category of processing under GDPR; the policy references legitimate interests and contract as bases but does not map each data category to a specific legal basis in granular detail, which may be a gap under GDPR Article 13 requirements. California users have the right to know specific categories collected and their purposes. (4) CONTRACT AND VENDOR IMPLICATIONS: Enterprise procurement teams should map which data categories flow through ClickUp in the context of their specific deployment, particularly where employee personal data or customer data is processed within ClickUp workspaces, as this may trigger additional controller obligations. (5) COMPLIANCE CONSIDERATIONS: Organizations should conduct a data mapping exercise to align ClickUp's stated collection categories with internal records of processing activities, and verify that employee notice obligations are satisfied where workforce data passes through ClickUp.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC has jurisdiction over consumer data collection practices and can act where collection materially deviates from disclosed purposes under unfair or deceptive practices standards.
    File a complaint →

Applicable regulations

CCPA/CPRA
California, USA
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
DMA
European Union
ePrivacy Directive
European Union
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
ClickUp Privacy Policy
Entity
ClickUp
Document last updated
May 5, 2026
Tracking information
First tracked
May 7, 2026
Last verified
May 10, 2026
Record ID
CA-P-008110
Document ID
CA-D-00710
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
52b15d7ae7cd70b5af5685183801b046b8e9566c3545b7612033527702d094ef
Analysis generated
May 7, 2026 16:52 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: ClickUp
Document: ClickUp Privacy Policy
Record ID: CA-P-008110
Captured: 2026-05-07 16:52:06 UTC
SHA-256: 52b15d7ae7cd70b5…
URL: https://conductatlas.com/platform/clickup/clickup-privacy-policy/personal-data-collection-categories/
Accessed: May 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

Other risks in this policy

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Frequently Asked Questions

What does ClickUp's Personal Data Collection Categories clause do?

Knowing exactly what categories of data are collected helps you assess the scope of your privacy exposure and whether the collection is proportionate to the service provided.

How does this clause affect you?

ClickUp collects a wide range of data including payment information and detailed usage behavior, which means your interaction patterns within the platform are recorded and retained alongside your identity and financial details.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 2 platforms. See the full comparison.

Is ConductAtlas affiliated with ClickUp?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by ClickUp.