ClickUp · ClickUp Privacy Policy · View original document ↗

Cookie and Tracking Technology Use

Medium severity Medium confidence Explicitdocumentlanguage Uncommon · 25 of 325 platforms
Share 𝕏 Share in Share 🔒 PDF
Monitor governance changes for ClickUp Create a free account to receive the weekly governance digest and monitor one platform for governance changes.
Create free account No credit card required.
Document Record

What it is

ClickUp uses cookies and tracking pixels to monitor how you use the platform and to measure the effectiveness of its marketing campaigns.

This analysis describes what ClickUp's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Cookies and tracking technologies create a persistent record of your behavior across ClickUp's platform and potentially across other sites, and some of these technologies are shared with advertising partners.

Interpretive note: The policy describes cookie use at a general level without enumerating specific third-party cookies or mapping each cookie category to a specific purpose, leaving ambiguity about the full scope of third-party tracking.

Consumer impact (what this means for users)

ClickUp places tracking cookies and web beacons on your device that monitor usage patterns and may be shared with advertising networks, meaning your browsing and interaction behavior is tracked for purposes beyond core platform functionality.

How other platforms handle this

Zendesk Medium

We use cookies and similar tracking technologies to track the activity on our websites and services and store certain information. Tracking technologies used include beacons, tags, and scripts to collect and track information and to improve and analyze our services. You can instruct your browser to ...

GOAT Medium

We use cookies, web beacons, pixel tags, and other tracking technologies to collect information about your use of our Services. This information may include your IP address, browser type, operating system, referring URLs, and information about how you interact with our Services.

Thomson Reuters Medium

We use cookies, web beacons, pixels, and similar tracking technologies on our websites and in our communications to collect information about your browsing activities, preferences, and interactions with our content. You can manage your cookie preferences through our cookie preference centre or your ...

See all platforms with this clause type →

Monitoring

ClickUp has changed this document before.

Receive same-day alerts, structured change summaries, and monitoring for up to 10 platforms.

Start Watcher free trial Or create a free account →
▸ View Original Clause Language DOCUMENT RECORD
"
We use various technologies to collect information, including cookies and web beacons. Cookies are small data files stored on your hard drive or in device memory that help us improve our Services and your experience, see which areas and features of our Services are popular, and count visits. Web beacons are electronic images that may be used in our Services or emails and help deliver cookies, count visits, and understand usage and campaign effectiveness.

— Excerpt from ClickUp's ClickUp Privacy Policy

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

(1) REGULATORY LANDSCAPE: Cookie use for analytics and advertising engages the EU ePrivacy Directive and GDPR consent requirements for non-essential cookies, as well as CCPA/CPRA where cookie data constitutes personal information shared with third parties. EU and UK users must provide informed consent before non-essential cookies are set. The FTC has authority over deceptive tracking practices in the US. (2) GOVERNANCE EXPOSURE: Medium. The policy's description of cookie use is general and does not enumerate specific third-party cookies or their purposes, which may be insufficient for GDPR transparency requirements. The cookie consent management system referenced in the page source (OneTrust) suggests a consent mechanism is implemented, but its adequacy depends on configuration and user interface design. (3) JURISDICTION FLAGS: EU and UK users must receive granular, freely given, specific consent for non-essential cookies under GDPR and ePrivacy rules. California users have opt-out rights for cookies used for cross-context behavioral advertising under CPRA. Global Privacy Control signals must be honored for California users under CPRA. (4) CONTRACT AND VENDOR IMPLICATIONS: Enterprise deployments should assess whether ClickUp's cookie consent mechanism is compatible with their own consent management infrastructure, particularly where ClickUp is embedded in larger digital environments. (5) COMPLIANCE CONSIDERATIONS: Organizations should review ClickUp's cookie policy and consent mechanism to verify GDPR compliance, check whether Global Privacy Control signals are honored for California users, and update internal privacy notices to reflect ClickUp's tracking practices where employees or customers interact with ClickUp-embedded interfaces.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

Track 1 platform — free Try Watcher free for 14 days

Free: track 1 platform + weekly digest. Watcher: 10 platforms + same-day alerts. No credit card required.

Applicable agencies

  • FTC
    The FTC has authority over deceptive or unfair tracking practices and can act where cookie-based data sharing with advertising partners is inconsistent with disclosed practices.
    File a complaint →

Applicable regulations

CCPA/CPRA
California, USA
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
DMA
European Union
ePrivacy Directive
European Union
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
ClickUp Privacy Policy
Entity
ClickUp
Document last updated
May 5, 2026
Tracking information
First tracked
May 7, 2026
Last verified
May 10, 2026
Record ID
CA-P-008117
Document ID
CA-D-00710
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
52b15d7ae7cd70b5af5685183801b046b8e9566c3545b7612033527702d094ef
Analysis generated
May 7, 2026 16:52 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: ClickUp
Document: ClickUp Privacy Policy
Record ID: CA-P-008117
Captured: 2026-05-07 16:52:06 UTC
SHA-256: 52b15d7ae7cd70b5…
URL: https://conductatlas.com/platform/clickup/clickup-privacy-policy/cookie-and-tracking-technology-use/
Accessed: May 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

Other risks in this policy

Related Analysis

Professional Governance Intelligence

Need to monitor specific governance provisions?

Professional includes provision-level monitoring, governance timelines, regulatory mapping, and audit-ready analysis.

Arbitration clauses AI governance Data rights Indemnification Retention policies
Start Professional free trial

Or start with Watcher →

Built from archived source documents, structured governance mappings, and historical version tracking.

Frequently Asked Questions

What does ClickUp's Cookie and Tracking Technology Use clause do?

Cookies and tracking technologies create a persistent record of your behavior across ClickUp's platform and potentially across other sites, and some of these technologies are shared with advertising partners.

How does this clause affect you?

ClickUp places tracking cookies and web beacons on your device that monitor usage patterns and may be shared with advertising networks, meaning your browsing and interaction behavior is tracked for purposes beyond core platform functionality.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 25 platforms. See the full comparison.

Is ConductAtlas affiliated with ClickUp?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by ClickUp.