Chime · Chime Privacy Policy · View original document ↗

Data Retention and Deletion Rights

Low severity High confidence Explicitdocumentlanguage Rare · 7 of 325 platforms
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Document Record

What it is

Chime keeps your personal information for as long as it needs to, including for legal and business reasons, even after you request deletion.

This analysis describes what Chime's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

A deletion request may not result in complete removal of your data if Chime determines it has legal or business reasons to retain certain records, which is a standard but important limitation on the right to deletion.

Recent Activity

This document changed recently

Medium Apr 20, 2026

The updated notice states Chime no longer shares your personal information (such as transaction history and creditworthiness) with other financial companies for joint marketing purposes. This is a na…

Consumer impact (what this means for users)

Even if you request deletion of your personal information, Chime may retain certain data for legal compliance, dispute resolution, or business purposes, meaning deletion requests may result in partial rather than complete removal of your records.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    Email privacy@chime.com to submit a data deletion request. Include your account information to allow Chime to verify your identity and locate your records.

How other platforms handle this

Roblox Medium

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your personal information by submitting a request through our privacy request form or by contacting us at pri...

Mistral AI Medium

These Additional Terms apply only to the Mistral AI Products available on the Mistral AI Infrastructure and provided to customers located in the European Union that are subject to the EU Data Act (as defined below). These Additional Terms shall take effect on 12 September 2025 (the "Effective Date")...

WhatsApp Medium

Managing And Deleting Your Information. You have the right to access, correct, or delete your information in certain circumstances. We store information until it is no longer necessary to provide our Services or until your account is deleted, whichever comes first. You can delete your WhatsApp accou...

See all platforms with this clause type →

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▸ View Original Clause Language DOCUMENT RECORD
"
We retain your personal information for as long as necessary to provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements. When you request deletion of your personal information, we will delete or anonymize your information, unless we are required to retain it by law or for legitimate business purposes.

— Excerpt from Chime's Chime Privacy Policy

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

REGULATORY LANDSCAPE: Data retention obligations for financial institutions are governed by multiple federal and state requirements, including GLBA, Bank Secrecy Act recordkeeping requirements, and FinCEN regulations, which require retention of certain financial records for defined periods. The CCPA and CPRA permit retention of personal information where required by law, but also require that retained data not be used for purposes beyond those that justify retention. The CFPB has supervisory interest in data retention practices of financial services providers. GOVERNANCE EXPOSURE: Medium. The carve-outs for legal obligation and legitimate business purposes are standard in financial services privacy policies and are consistent with applicable regulatory requirements. However, the breadth of the legitimate business purposes exception should be defined clearly in internal data governance documentation to ensure it does not expand beyond what applicable law permits. JURISDICTION FLAGS: California residents exercising CCPA deletion rights may receive partial deletions where GLBA or other federal financial recordkeeping requirements mandate retention. Compliance teams should maintain clear documentation of the legal basis for each category of retained data to respond to consumer inquiries and regulatory audits. CONTRACT AND VENDOR IMPLICATIONS: Service provider contracts should address data retention and deletion obligations, including requirements for vendors to delete consumer data upon termination of the service relationship or upon receipt of a valid consumer deletion request, subject to applicable law. COMPLIANCE CONSIDERATIONS: The data retention schedule should be documented and reviewed against all applicable regulatory retention requirements. Consumer-facing communications about deletion request outcomes should clearly explain which data is being deleted and which is being retained, and on what legal basis.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • CFPB
    The CFPB oversees financial data retention practices for consumer financial products and can receive complaints about data handling by financial technology companies.
    File a complaint →

Applicable regulations

CCPA/CPRA
California, USA
FCRA
United States Federal
GLBA
United States Federal
Indiana Consumer Data Protection Act
US-IN

Provision details

Document information
Document
Chime Privacy Policy
Entity
Chime
Document last updated
May 5, 2026
Tracking information
First tracked
May 11, 2026
Last verified
May 11, 2026
Record ID
CA-P-009951
Document ID
CA-D-00078
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
01703c8246601fd3710daa09a8fe8af486645b02df7ec3ba5c967854102d66e8
Analysis generated
May 11, 2026 00:29 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Chime
Document: Chime Privacy Policy
Record ID: CA-P-009951
Captured: 2026-05-11 00:29:54 UTC
SHA-256: 01703c8246601fd3…
URL: https://conductatlas.com/platform/chime/chime-privacy-policy/data-retention-and-deletion-rights/
Accessed: May 14, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Low
Categories

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Frequently Asked Questions

What does Chime's Data Retention and Deletion Rights clause do?

A deletion request may not result in complete removal of your data if Chime determines it has legal or business reasons to retain certain records, which is a standard but important limitation on the right to deletion.

How does this clause affect you?

Even if you request deletion of your personal information, Chime may retain certain data for legal compliance, dispute resolution, or business purposes, meaning deletion requests may result in partial rather than complete removal of your records.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 7 platforms. See the full comparison.

Is ConductAtlas affiliated with Chime?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Chime.