Chase's websites and digital services are not intended for children under 13, and Chase states it does not knowingly collect personal data from children under 13 without parental consent.
This analysis describes what Chase's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes that Chase's digital platforms are not designed for children and signals COPPA compliance intent, which is a baseline regulatory requirement for U.S. online services.
Parents should be aware that Chase's digital platforms are not designed for children under 13, and that Chase's policy does not address protections for teens between 13 and 17 who may use Chase products such as student accounts.
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The Service is intended for general audiences and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child under the age of 13 has provided us with personal information without your cons...
enableGpcSdk: true, gpcSetting: { privacyPolicyLink: '/Privacy-Security-Policy-a-282.html' }
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"Our websites and online services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13 without parental consent.— Excerpt from Chase's Chase Privacy Notice
REGULATORY LANDSCAPE: This provision reflects obligations under the Children's Online Privacy Protection Act, enforced by the FTC, which prohibits collecting personal information from children under 13 without verifiable parental consent for operators of websites or online services directed to children. The FTC has actively enforced COPPA against financial and non-financial platforms. GOVERNANCE EXPOSURE: Low to Medium. The provision's reliance on the platform not being 'directed to' children under 13 is a threshold determination under COPPA that depends on the actual audience and content of Chase's digital properties. Chase offers products marketed to teens and young adults, which may create questions about whether any digital properties attract users under 13 at sufficient rates to trigger COPPA obligations. JURISDICTION FLAGS: COPPA applies nationally in the United States. California's Age-Appropriate Design Code Act, to the extent it remains in effect, may impose additional obligations for platforms likely to be accessed by minors under 18. Some state laws extend protections to minors over 13. CONTRACT AND VENDOR IMPLICATIONS: Third-party analytics and advertising vendors used on Chase's digital platforms should be contractually prohibited from collecting data from users known to be under 13 and should provide mechanisms for Chase to honor any COPPA deletion requests. COMPLIANCE CONSIDERATIONS: Compliance teams should review whether any Chase digital properties, particularly those associated with student or youth-oriented products, attract sufficient under-13 traffic to trigger COPPA directed-to-children analysis. Parental consent workflows should be reviewed if Chase offers any products or services accessible to minors.
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This provision establishes that Chase's digital platforms are not designed for children and signals COPPA compliance intent, which is a baseline regulatory requirement for U.S. online services.
Parents should be aware that Chase's digital platforms are not designed for children under 13, and that Chase's policy does not address protections for teens between 13 and 17 who may use Chase products such as student accounts.
ConductAtlas has identified this type of provision across 26 platforms. See the full comparison.
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