Chase may send you promotional messages about its products and services, but you can opt out by following the unsubscribe instructions in those messages or by contacting Chase directly.
This analysis describes what Chase's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Chase's marketing communications may draw on the combined data profile described elsewhere in the policy, and the opt-out mechanism requires affirmative action by the consumer to stop receiving such communications.
Unless you opt out, Chase may use the personal and financial data it collects to send you promotional communications about banking, credit, and investment products offered across the JPMorgan Chase enterprise.
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We and our service providers and other vendors may record, monitor, and retain emails, chats, calls, and texts. By communicating with us, you consent to this recording, monitoring, and retention. We may use chatbot technology and other automated methods of communication.
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"We may send you marketing communications about products and services offered by the JPMorgan Chase family of companies. You may opt out of receiving marketing communications from us by following the instructions included in the communication or by contacting us.— Excerpt from Chase's Chase Privacy Notice
REGULATORY LANDSCAPE: Email marketing communications engage the CAN-SPAM Act, which requires clear identification, valid opt-out mechanisms, and honor of opt-out requests within ten business days. Text message marketing engages the Telephone Consumer Protection Act, enforced by the FCC, which may require prior express written consent for certain types of messages. Marketing communications based on financial account data also engage GLBA's limits on use of customer information for marketing purposes. GOVERNANCE EXPOSURE: Low to Medium. Opt-out marketing frameworks are standard practice for large financial institutions. The primary governance exposure arises if opt-out requests are not honored promptly or if marketing uses of consumer data are inconsistent with GLBA or CCPA/CPRA requirements for limiting use of personal information. JURISDICTION FLAGS: California residents may have additional rights under CPRA to limit use of personal information for marketing purposes beyond standard CAN-SPAM opt-out rights. State laws in several jurisdictions impose additional restrictions on marketing uses of financial data. CONTRACT AND VENDOR IMPLICATIONS: Marketing vendors and communication platforms used to send Chase marketing messages should be subject to contracts ensuring CAN-SPAM and TCPA compliance and honoring consumer opt-out requests received through Chase's channels. COMPLIANCE CONSIDERATIONS: Compliance teams should confirm that opt-out mechanisms in all Chase marketing communication channels are functional, that opt-out requests are processed within regulatory timeframes, and that marketing use of consumer data is accurately disclosed in both the online privacy policy and the GLBA annual privacy notice.
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Chase's marketing communications may draw on the combined data profile described elsewhere in the policy, and the opt-out mechanism requires affirmative action by the consumer to stop receiving such communications.
Unless you opt out, Chase may use the personal and financial data it collects to send you promotional communications about banking, credit, and investment products offered across the JPMorgan Chase enterprise.
ConductAtlas has identified this type of provision across 15 platforms. See the full comparison.
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