This page describes what the document states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability may vary by jurisdiction. Methodology
“With the exception of the Chase First Banking℠ program, our online services are not intended for children under 13. We do not knowingly collect personal information from children under 13 without parental consent.”
“We may also collect information about you from additional online and offline sources including from co-branded partner sites or commercially available third-party sources, such as credit reporting agencies.”
“We may combine this information with the personal and other information we have collected about you under this Online Privacy Policy.”
“information you send to us electronically may not be secure when it is transmitted to us. We recommend that you do not use unsecure channels to communicate sensitive or confidential information...”
“where permitted by applicable law, we may share with others the information we collect from and about you as stated in this policy under Information We Collect.”
“Online behavioral advertising...refers to the practice of collecting information from a computer or device regarding a visitor's web-browsing activities across non-affiliated websites over time in order to deliver advertisements...”
This document explains what personal information Chase collects about you — including your account numbers, transaction history, and data from credit reporting agencies — how Chase uses that information to show you targeted ads and improve its products, and who Chase shares it with, including affiliated companies and third-party advertisers. Chase can update this policy at any time, and changes go into effect as soon as they are posted. If you live in California, Chase states you may have rights under the California Consumer Privacy Act, though the exact scope of those rights is not spelled out in this notice.
The Chase Online Privacy Notice establishes the scope of personal data collection — including names, contact details, account numbers, credentials, and limited location information drawn from both direct user interaction and external commercial sources such as credit reporting agencies — and the permissible uses of that data, which include tailored content delivery, advertising, and business development. Chase may combine externally sourced data with existing user profiles and may share user information with affiliated entities and third parties for online behavioral advertising purposes where applicable law permits. The notice discloses that electronic transmissions to Chase may not be secure and that Chase does not warrant security of data in transit. Policy changes take effect upon posting without a stated advance-notice requirement, and California residents are acknowledged as potentially holding rights under the CCPA, though those rights are not affirmatively guaranteed or enumerated in the clause. Chase's online services, with the exception of Chase First Banking℠, are not intended for children under 13, and Chase does not knowingly collect personal information from that age group without parental consent.
Chase uses your banking relationship data — including account types and transaction history — alongside information gathered from outside sources like credit bureaus and co-branded partner sites to build a profile that informs both the ads you see and the marketing messages you receive. This data may be shared with third parties and Chase-affiliated businesses for advertising purposes where law permits, without user consent stated as a condition. Chase also discloses that it cannot guarantee the security of information you transmit electronically. If you are a California resident, Chase acknowledges that you may have rights under the California Consumer Privacy Act; contacting Chase to inquire about those rights is the one concrete step the notice points toward for California users.
Which mapped governance frameworks each document engages, tied to the specific provisions that engage them.
We withheld clauses we had published from this document. Each withholding is recorded in our correction log:
“Which advertisements you see is often determined using the information we or our affiliates, service providers and other companies...including information about your relationships with us (e.g., types of accounts held, transactional information...”
“If you are a California resident, you may have rights under the California Consumer Privacy Act.”
“With the exception of the Chase First Banking℠ program, our online services are not intended for children under 13. We do not knowingly collect personal information from children under 13 without parental consent.”
“We may also collect information about you from additional online and offline sources including from co-branded partner sites or commercially available third-party sources, such as credit reporting agencies.”
“We may combine this information with the personal and other information we have collected about you under this Online Privacy Policy.”
“information you send to us electronically may not be secure when it is transmitted to us. We recommend that you do not use unsecure channels to communicate sensitive or confidential information...”
“where permitted by applicable law, we may share with others the information we collect from and about you as stated in this policy under Information We Collect.”
“Online behavioral advertising...refers to the practice of collecting information from a computer or device regarding a visitor's web-browsing activities across non-affiliated websites over time in order to deliver advertisements...”
“we may collect personal information from or about you including your name, email address, mailing address, telephone number(s), account numbers, limited location information, user name and password.”
“We may change this Online Privacy Policy from time to time. When we do, we will let you know by appropriate means such as by posting the revised policy on this page with a new “Last Updated” date. Any changes …”
“Chase affiliated websites and businesses in an effort to bring you improved service across our family of products and services, when permissible under relevant laws and regulations;”
“Providing you tailored content and marketing messages; operating, evaluating and improving our business (including developing new products and services; improving existing products and services...”
Every distinct legal provision identified in this document. Featured provisions appear above with analysis.
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