Provision record
Character.AI · Character.ai Privacy Policy · View original document ↗

Third-Party Account Integration

Medium severity Common · 275 of 352 platforms
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Document Record

What it is

If you log in using a third-party account like Google or Facebook, Character.AI collects information from that account and may retain it even after you disconnect the connection.

This analysis describes what Character.AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The provision establishes the operational mechanism by which Character.AI obtains user identity information through federated authentication, rather than requiring users to create separate credentials. This creates a data flow pathway from third-party platforms to Character.AI's systems during the login process.

Clause Stability Stable

0
Changes
5
Months Monitored
Apr 3, 2026
First Seen
Apr 17, 2026
Last Seen
This clause type exists across 1630 other provisions on other platforms.

Change history

removed Jun 16, 2026

Removal of this provision eliminates transparency about third-party integration practices and associated data sharing risks.

View full change record →

Consumer impact (what this means for users)

Users who connect social accounts may be surprised to learn that disconnecting the account does not erase previously collected data, limiting the effectiveness of account unlinking as a privacy control.

How other platforms handle this

HubSpot Medium

Your posts and certain profile information may remain even after you terminate your account. We urge you to consider the sensitivity of any information you may disclose in this way.

Fireworks AI Medium

If you delete your account, we aim to delete your personal information from our servers within 30 days.

Affirm Medium

Affirm will retain your information in accordance with our Privacy Policy and any applicable state or federal law, rule or regulation.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
When you connect to us or log in through a Third-Party Account like Facebook or Google, we receive information from that third party identifying your account. Information we collect in this context includes third-party account details such as username or email address. We collect and store this information and use it to help you connect to the Services.

Excerpt from Character.AI's Privacy Policy

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

Retention of previously collected third-party account data post-revocation of permission requires careful legal basis documentation under GDPR Article 6 and may conflict with data subject deletion requests under Article 17.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →

Applicable regulations

CCPA/CPRA
California, USA
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
UK GDPR
United Kingdom

Provision details

Document information
Document
Character.ai Privacy Policy
Entity
Character.AI
Document last updated
May 5, 2026
Tracking information
First tracked
March 15, 2026
Last verified
March 15, 2026
Record ID
CA-P-000791
Document ID
CA-D-00120
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
c4612fcf5ecfaf839b4734f75a403d8fb38f242ba7702f7ae784610b0f42146f
Analysis generated
March 15, 2026 11:12 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Character.AI
Document: Character.ai Privacy Policy
Record ID: CA-P-000791
Captured: 2026-03-15 11:12:54 UTC
SHA-256: c4612fcf5ecfaf83…
URL: https://conductatlas.com/platform/characterai/characterai-privacy-policy/provision/CA-P-000791/third-party-account-integration/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Character.AI's Third-Party Account Integration clause do?

The provision establishes the operational mechanism by which Character.AI obtains user identity information through federated authentication, rather than requiring users to create separate credentials. This creates a data flow pathway from third-party platforms to Character.AI's systems during the login process.

How does this clause affect you?

Users who connect social accounts may be surprised to learn that disconnecting the account does not erase previously collected data, limiting the effectiveness of account unlinking as a privacy control.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 275 platforms. See the full comparison.

Is ConductAtlas affiliated with Character.AI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Character.AI.