Character.AI's privacy policy document was updated on June 16, 2026, with 200 sentences added and 99 sentences modified. However, the provided diff context shows the 'AFTER' version contains raw HTML markup and unrelated application data rather than readable privacy policy text, suggesting a data capture or document formatting error. The operational privacy policy content cannot be accurately assessed from the provided diff.
The privacy policy was updated on June 16, 2026, but the captured document contains HTML markup and application code rather than readable privacy policy text. This prevents accurate assessment of what privacy terms, data collection practices, or consumer rights actually changed. A corrected document version is needed to evaluate operational impact.
Privacy policy updates are material for understanding how platforms collect, use, and protect user data. However, this update cannot be assessed because the captured document contains HTML markup instead of readable policy text.
This change record describes what was added, removed, or modified in the document. Analysis reflects what the updated agreement states or permits. It does not constitute a legal determination about enforceability. Applicability may vary by jurisdiction. Methodology
Character.AI's privacy policy update cannot be assessed due to a document capture error. The provided 'AFTER' version contains raw HTML and JavaScript rather than policy language. This prevents evaluation of regulatory compliance implications, disclosure changes, or governance modifications. A clean, readable version of the updated privacy policy is required for compliance review.
Cannot determine without readable policy text.
Full compliance analysis
Obligation analysis, escalation trigger, board language, and recommended action.
Monitor: regulatory citations + obligations. Compliance: full compliance memo.
ConductAtlas provides verified policy intelligence sourced directly from platform documents. All analysis is intended to support, not replace, legal and compliance review. Record CA-C-002989.
This new provision clarifies that Character.AI uses publicly available internet data for model training, expanding the scope of data sources beyond user-provided content.
Removal of explicit data retention policy provision may indicate less transparent communication about how long user data is retained.
Removal of this provision eliminates transparency about third-party integration practices and associated data sharing risks.
Removal of policy change notification provision reduces user rights to be informed about updates to privacy practices.
Previous version had no excerpt content; current version now explicitly details the specific uses of user data for AI/ML training including feature development and algorithm creation.
Previous version had no excerpt; current version now provides explicit language about character preservation rights and advises users not to include personal information in character creation.
Previous version had no excerpt; current version now clearly specifies that voice data includes recordings and is optional based on feature usage.
Previous version had no excerpt content; current version now provides detailed description of data sharing practices with advertising/analytics partners including specific uses.
Previous version had no excerpt; current version now explicitly states age restrictions including different thresholds for EEA/UK residents.
Previous version had no excerpt; current version now provides explicit details about when and how data may be disclosed during business transfers.
Previous version had no excerpt; current version now provides comprehensive explanation of what constitutes sensitive information and explicitly states it is not required for service use.
Cross-platform context
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