CA-C-002989
Character.AI — Character.ai Privacy Policy
Entity
Date detected
June 16, 2026
Effective date
June 16, 2026
Severity
Low
Direction
Neutral
Affected users
all users
Changes
+200 sentences added · 99 sentences modified
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Event Summary

Character.AI's privacy policy document was updated on June 16, 2026, with 200 sentences added and 99 sentences modified. However, the provided diff context shows the 'AFTER' version contains raw HTML markup and unrelated application data rather than readable privacy policy text, suggesting a data capture or document formatting error. The operational privacy policy content cannot be accurately assessed from the provided diff.

LOW

Consumer Impact

The privacy policy was updated on June 16, 2026, but the captured document contains HTML markup and application code rather than readable privacy policy text. This prevents accurate assessment of what privacy terms, data collection practices, or consumer rights actually changed. A corrected document version is needed to evaluate operational impact.

Governance Analysis

Privacy policy updates are material for understanding how platforms collect, use, and protect user data. However, this update cannot be assessed because the captured document contains HTML markup instead of readable policy text.

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This change record describes what was added, removed, or modified in the document. Analysis reflects what the updated agreement states or permits. It does not constitute a legal determination about enforceability. Applicability may vary by jurisdiction. Methodology

Evidence Verification

✓ Verified
Previous Version
18a4002736367abd5c9071ad51f8b099b28ef9ab609d9419a8452e32bf277815
April 19, 2026 06:08 UTC
✓ Verified
Current Version
735418daf2627317e2e9c0a82b23e19d963a9340090d4371633f3bb34fe0fb06
June 16, 2026 00:19 UTC
✓ Verified
Change Detected
June 16, 2026 00:19 UTC
Analysis Methodology
✓ Verified
Source Document
https://character.ai/privacy
Citation Record
Entity: Character.AI
Document: Character.ai Privacy Policy
Record ID: CA-C-002989
Captured: 2026-06-16 00:19:35 UTC
URL: https://conductatlas.com/change/2026-06-16-characterai-characterai-privacy-policy-2989/
Accessed: June 16, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
For legal and compliance teams

Institutional Analysis

Assessment

Character.AI's privacy policy update cannot be assessed due to a document capture error. The provided 'AFTER' version contains raw HTML and JavaScript rather than policy language. This prevents evaluation of regulatory compliance implications, disclosure changes, or governance modifications. A clean, readable version of the updated privacy policy is required for compliance review.

Regulatory Exposure

Cannot determine without readable policy text.

Full compliance analysis

Obligation analysis, escalation trigger, board language, and recommended action.

Monitor $19/mo Compliance $249/mo

Monitor: regulatory citations + obligations. Compliance: full compliance memo.

ConductAtlas provides verified policy intelligence sourced directly from platform documents. All analysis is intended to support, not replace, legal and compliance review. Record CA-C-002989.

Clause-Level Changes

New Provisions Added
Publicly Available Data for Model Training
Medium

This new provision clarifies that Character.AI uses publicly available internet data for model training, expanding the scope of data sources beyond user-provided content.

Full clause text available with Compliance. See Compliance →
Provisions Removed
Data Retention Policy
Medium

Removal of explicit data retention policy provision may indicate less transparent communication about how long user data is retained.

Removed clause text available with Compliance. See Compliance →
Third-Party Account Integration
Medium

Removal of this provision eliminates transparency about third-party integration practices and associated data sharing risks.

Removed clause text available with Compliance. See Compliance →
Policy Change Notification
Medium

Removal of policy change notification provision reduces user rights to be informed about updates to privacy practices.

Removed clause text available with Compliance. See Compliance →
Provisions Modified
AI Model Training Use of Chat and Voice Data
High

Previous version had no excerpt content; current version now explicitly details the specific uses of user data for AI/ML training including feature development and algorithm creation.

Before/after clause text available with Compliance. See Compliance →
Popular Characters Post-Deletion Retention
High

Previous version had no excerpt; current version now provides explicit language about character preservation rights and advises users not to include personal information in character creation.

Before/after clause text available with Compliance. See Compliance →
Voice Data Collection
High

Previous version had no excerpt; current version now clearly specifies that voice data includes recordings and is optional based on feature usage.

Before/after clause text available with Compliance. See Compliance →
Advertising and Analytics Data Sharing
Medium

Previous version had no excerpt content; current version now provides detailed description of data sharing practices with advertising/analytics partners including specific uses.

Before/after clause text available with Compliance. See Compliance →
Children's Privacy Age Restriction
High

Previous version had no excerpt; current version now explicitly states age restrictions including different thresholds for EEA/UK residents.

Before/after clause text available with Compliance. See Compliance →
Business Transfer Disclosure
Medium

Previous version had no excerpt; current version now provides explicit details about when and how data may be disclosed during business transfers.

Before/after clause text available with Compliance. See Compliance →
Sensitive Personal Information Handling
High

Previous version had no excerpt; current version now provides comprehensive explanation of what constitutes sensitive information and explicitly states it is not required for service use.

Before/after clause text available with Compliance. See Compliance →

Cross-platform context

See how other platforms handle similar provisions across the ConductAtlas archive.

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Full Changes

See the full side-by-side comparison of every sentence added, removed, and modified.

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Document Context

Version history → Policy drift analysis → Document page →
Document
Character.ai Privacy Policy
Entity
Character.AI
Captured
June 16, 2026
Source URL
https://character.ai/privacy
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