Character.AI · Character.ai Privacy Policy · View original document ↗

Children's Privacy Age Restrictions

High severity Unique · 0 of 325 platforms
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This analysis describes what Character.AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The age restriction establishes baseline eligibility requirements for the service and indicates compliance with children's privacy regulations including COPPA in the United States and GDPR Article 8 requirements in the EEA and UK. This provision defines the legal boundaries for service provision across different jurisdictions.

Consumer impact (what this means for users)

Users below the specified age thresholds are not authorized to access or use the services under the terms. Individuals in EEA or UK regions face higher age restrictions (16) compared to other jurisdictions (13), creating differentiated eligibility requirements by geographic location.

How other platforms handle this

Coursera Medium

We do not knowingly collect personal data from children under the age of 13 (or under 16 in certain jurisdictions) without verifiable parental consent. If we learn that we have collected personal data from a child under the applicable age without parental consent, we will take steps to delete such d...

Zillow Medium

Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without verifiable parental consent, we will take steps to delete such info...

Udemy Medium

Our platform is not directed to children under the age of 13, and we do not knowingly collect personal data from children under 13. If we become aware that we have collected personal data from a child under 13, we will take steps to delete that information.

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▸ View Original Clause Language DOCUMENT RECORD
"
The Services are not designed for minors under 13, and our Terms of Service prohibit use by anyone under 13 or under 16 if you are a resident of the European Economic Area or the United Kingdom.

— Excerpt from Character.AI's Character.ai Privacy Policy

Applicable regulations

CCPA/CPRA
California, USA
FTC Act Section 5
United States Federal
GDPR
European Union
UK GDPR
United Kingdom

Provision details

Document information
Document
Character.ai Privacy Policy
Entity
Character.AI
Document last updated
May 5, 2026
Tracking information
First tracked
May 8, 2026
Last verified
May 11, 2026
Record ID
CA-P-006912
Document ID
CA-D-00120
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
6ad8585d7de8834f45d45863325899d3602d6584f208eff63eb099fffa024748
Analysis generated
May 8, 2026 14:58 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Character.AI
Document: Character.ai Privacy Policy
Record ID: CA-P-006912
Captured: 2026-05-08 14:58:37 UTC
SHA-256: 6ad8585d7de8834f…
URL: https://conductatlas.com/platform/characterai/characterai-privacy-policy/childrens-privacy-age-restrictions/
Accessed: May 20, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Character.AI's Children's Privacy Age Restrictions clause do?

The age restriction establishes baseline eligibility requirements for the service and indicates compliance with children's privacy regulations including COPPA in the United States and GDPR Article 8 requirements in the EEA and UK. This provision defines the legal boundaries for service provision across different jurisdictions.

How does this clause affect you?

Users below the specified age thresholds are not authorized to access or use the services under the terms. Individuals in EEA or UK regions face higher age restrictions (16) compared to other jurisdictions (13), creating differentiated eligibility requirements by geographic location.

Is ConductAtlas affiliated with Character.AI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Character.AI.