This analysis describes what Zillow's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The absence of active age verification means children could access and use Zillow's services, triggering COPPA obligations, especially given the platform's collection of precise geolocation and device data through its mobile apps.
Zillow's privacy policy authorizes sharing your contact information, financial details, and home search activity with real estate professionals, advertising partners, and affiliated companies across the Zillow Group. This means submitting a single inquiry on a listing may result in contact from multiple agents or lenders beyond the one you targeted, and your browsing behavior may be used to build advertising profiles. You can opt out of the sale or sharing of your personal information for advertising purposes by visiting Zillow's privacy preferences page at https://www.zillow.com/z/privacy/ccpa/.
How other platforms handle this
Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected the personal information of a child under 13, we will take steps to delete the information as soon as possible.
We do not knowingly collect personal data from children under the age of 13 (or under 16 in certain jurisdictions) without verifiable parental consent. If we learn that we have collected personal data from a child under the applicable age without parental consent, we will take steps to delete such d...
You must be at least thirteen (13) years old to use the Mistral AI Products. In addition, you must have parental or legal guardian permission, where required, if you are a minor creating a Mistral AI account or using the Mistral AI Products. We will delete any Mistral AI account found to violate the...
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"Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without verifiable parental consent, we will take steps to delete such information. If you believe we have collected information from a child under 13, please contact us at privacy@zillow.com.— Excerpt from Zillow's Zillow Privacy Notice
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The absence of active age verification means children could access and use Zillow's services, triggering COPPA obligations, especially given the platform's collection of precise geolocation and device data through its mobile apps.
ConductAtlas has identified this type of provision across 10 platforms. See the full comparison.
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