If you create an AI character and make it public, Character.AI can keep that character running on its platform even after you delete your account, potentially indefinitely.
This analysis describes what Character.AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision effectively overrides a user's deletion request for content embedded in a public character, which may conflict with data deletion rights under GDPR and US state privacy laws and creates a situation where personal information embedded in a character persona persists without the user's ongoing consent.
Previous version had no excerpt; current version now provides explicit language about character preservation rights and advises users not to include personal information in character creation.
View full change record →If you have created and published a public AI character, deleting your account does not guarantee that character or any personal information embedded in it will be removed from Character.AI's platform.
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If you choose to reveal any personal information about yourself to other users, you do so at your own risk. We strongly encourage you to use caution in disclosing any personal information online.
When you are asked to provide information, you may decline to do so; but if you choose not to provide information that is necessary to provide some of our Services, you may not be able to use those Services.
to object to profiling activities based on our own legitimate interests
"If a Character you create has been made available to other users, then we reserve the right to preserve that Character's characteristics and to keep that Character active on the Services, even if you otherwise delete your data and your account. We do this to avoid impacting the experience of other users. To ensure that we do not retain information about you when this occurs, please avoid submitting any such information as part of the Character creation flow if you are creating a Character that you plan to make available to others.Excerpt from Character.AI's Privacy Policy
REGULATORY LANDSCAPE: This provision directly engages GDPR Article 17 (right to erasure) and equivalent deletion rights under CCPA and US state comprehensive privacy laws.
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This provision effectively overrides a user's deletion request for content embedded in a public character, which may conflict with data deletion rights under GDPR and US state privacy laws and creates a situation where personal information embedded in a character persona persists without the user's ongoing consent.
If you have created and published a public AI character, deleting your account does not guarantee that character or any personal information embedded in it will be removed from Character.AI's platform.
ConductAtlas has identified this type of provision across 290 platforms. See the full comparison.
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