Cash App retains your personal information for as long as necessary to provide services and comply with legal obligations, which may mean your data is kept for many years after you stop using the app.
This analysis describes what Cash App's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Even if you close your account, Cash App may continue to hold your sensitive financial and biometric data for extended periods under legal or regulatory requirements.
The updated policy establishes that children under 13 may use Cash App services if a parent or guardian signs up for or authorizes the account on their behalf. Previously, the policy explicitly prohibited any use by children under 13. The revised language clarifies that data deletion obligations apply when Cash App learns an account belongs to an unauthorized child under 13, but does not specify what happens to data from authorized child accounts or how parental oversight operates. A separate Privacy Notice for Children is referenced but not included in the change summary.
View change record →The revised policy shifts from prohibiting all children under 13 from using Cash App to permitting use when a parent or guardian explicitly authorizes or signs up for the service on the child's behalf. This creates a new lawful use path for families, but also establishes a distinction between authorized and unauthorized child accounts. The policy states that if a child under 13 operates an unauthorized account, Cash App will delete collected data upon discovery. Parents or guardians who authorize services should review the new Privacy Notice for Children for details on how child data is processed.
View change record →The updated terms state that children under 13 can no longer use Cash App, eliminating a path that previously existed for parents to authorize accounts on behalf of younger children. The revised language no longer references a separate Privacy Notice for Children, consolidating all child data handling disclosures into the main policy. If Cash App collects data and later learns it came from a child under 13, the policy requires deletion of that data, though the updated language broadens this obligation by removing the phrase 'for an unauthorized account', potentially extending deletion requirements beyond accounts that were never authorized.
View change record →Cash App collects highly sensitive personal data including biometric facial scans, Social Security numbers, bank account numbers, geolocation, and detailed transaction histories, and shares this information with affiliates, advertisers, financial partners, and law enforcement. Users have limited ability to opt out of certain data uses, particularly marketing and behavioral profiling, though state residents (e.g. California, Colorado) may have broader rights including data deletion and opt-out of data sharing. You can submit a data access, deletion, or opt-out request through Cash App's privacy request portal at https://cash.app/legal/us/en-us/privacy.
Cross-platform context
See how other platforms handle Data Retention Policy and similar clauses.
Compare across platforms →Monitoring
Cash App has changed this document before.
Receive same-day alerts, structured change summaries, and monitoring for up to 25 platforms.
Data retention practices must align with GLBA record-keeping requirements, FinCEN anti-money laundering retention rules (typically 5 years), and state privacy law deletion rights that may conflict with mandatory retention periods. Compliance teams should review whether retention schedules are clearly documented and whether post-closure deletion requests are handled consistently with applicable law.
Full compliance analysis
Regulatory citations, enforcement risk, and due diligence action items.
Free: track 1 platform + weekly digest. Monitor: 25 platforms + same-day alerts. No credit card required.
Compliance Governance Intelligence
Need to monitor specific governance provisions?
Compliance includes provision-level monitoring, governance timelines, regulatory mapping, and audit-ready analysis.
Built from archived source documents, structured governance mappings, and historical version tracking.
Even if you close your account, Cash App may continue to hold your sensitive financial and biometric data for extended periods under legal or regulatory requirements.
ConductAtlas has identified this type of provision across 66 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Cash App.