Calm does not provide refunds for subscription payments or other purchases unless your local law specifically requires it.
This analysis describes what Calm's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
If you are charged for a renewal you forgot to cancel, or if the service does not meet your expectations, you have no contractual right to a refund under Calm's Terms, though applicable law in your jurisdiction may provide separate statutory refund rights.
Users who are automatically charged for a subscription renewal or who are dissatisfied with the service have no contractual refund right under these Terms; recovery depends on whether applicable local or state law provides statutory refund or chargeback rights that override this clause.
How other platforms handle this
All payments are final. No refunds will be issued. In the event of a dispute regarding the identity of the person submitting an entry, the entry will be deemed submitted by the person in whose name the account was registered.
Payments are nonrefundable and there are no refunds or credits for partially used subscription periods. Following any cancellation, however, you will continue to have access to the service through the end of your current billing period. At any time, and for any reason, we may provide a refund, disco...
Unless otherwise indicated (for example, if you have signed up for a Prepaid Period), Paid Subscriptions continue indefinitely until cancelled. You will be billed on a recurring basis on the first day of each billing period and you will pay and you authorise us (or the applicable third party, if you...
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"You will not have the right to receive a refund for any amounts paid to us unless otherwise required by applicable law.— Excerpt from Calm's Calm Terms of Service
REGULATORY LANDSCAPE: The no-refund default may interact with consumer protection statutes in multiple jurisdictions. California's Automatic Renewal Law may require refunds in certain circumstances where disclosures were inadequate. The EU Consumer Rights Directive provides statutory withdrawal rights for digital services purchased remotely, which is relevant for any EEA users who may be captured by these Terms rather than the EEA-specific Terms. The FTC Act's prohibition on unfair practices is potentially relevant where a no-refund policy is combined with an auto-renewal mechanic. GOVERNANCE EXPOSURE: Medium. No-refund policies are common in digital subscription services and are frequently upheld where consumers received notice of the policy at sign-up. However, when combined with auto-renewal mechanics and price changes notified only by email, the combined effect may be characterized as an unfair practice in some jurisdictions. JURISDICTION FLAGS: EU and UK consumers generally have statutory withdrawal rights for digital subscriptions purchased online that may override a contractual no-refund clause. California, New York, and other states with automatic renewal laws may require refunds where proper renewal disclosures were not made. International users should check local consumer protection law before assuming this clause is fully applicable to them. CONTRACT AND VENDOR IMPLICATIONS: Employers or health plans providing Calm access to employees should clarify in their own agreements with Calm what refund or credit mechanisms apply if an employee's access is terminated mid-cycle, as the consumer-facing no-refund clause may not govern B2B arrangements. COMPLIANCE CONSIDERATIONS: Customer service teams should be trained to identify when applicable law, such as California's ARL or EU consumer rights, creates a refund obligation that overrides the contractual no-refund default. Refund policy disclosures at the point of purchase should be reviewed for compliance with state and federal clear and conspicuous disclosure standards.
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If you are charged for a renewal you forgot to cancel, or if the service does not meet your expectations, you have no contractual right to a refund under Calm's Terms, though applicable law in your jurisdiction may provide separate statutory refund rights.
Users who are automatically charged for a subscription renewal or who are dissatisfied with the service have no contractual refund right under these Terms; recovery depends on whether applicable local or state law provides statutory refund or chargeback rights that override this clause.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Calm.