Calm · Calm Terms of Service · View original document ↗

Age Eligibility and Parental Responsibility

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Document Record

What it is

Calm requires users to be at least 16 years old, and users under the legal adult age in their country can only use the service with parental consent, with parents bearing responsibility for their child's activity.

This analysis describes what Calm's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The 16-year minimum threshold is lower than the 13-year COPPA threshold in the US but may interact with stricter age requirements under GDPR, which sets a default age of digital consent at 16 (with member state variation between 13 and 16), and with the UK Age Appropriate Design Code.

Interpretive note: The interaction between the 16-year minimum and varying member-state GDPR consent ages, the UK Age Appropriate Design Code, and California's Age-Appropriate Design Code Act creates jurisdiction-dependent compliance obligations not fully resolved by the Terms' language alone.

Consumer impact (what this means for users)

Parents or guardians who allow minors to use Calm accept full responsibility for those users' activities on the Services, including any content posted and any subscription charges incurred, under the Terms' framework.

How other platforms handle this

Activision Medium

YOU MUST BE AND HEREBY AFFIRM THAT YOU ARE AN ADULT OF THE LEGAL AGE OF MAJORITY IN YOUR COUNTRY OR STATE OF RESIDENCE. If you are under the legal age of majority, your parent or legal guardian must consent to this agreement.

Paramount+ Medium

The Service is not directed to children under the age of 16. If you are under the age of 16, you may only use the Service with the involvement and consent of a parent or guardian. If you are a parent or guardian and you are aware that your child has provided us with personal information without your...

Peacock Medium

The Service is not directed to children under the age of 13. If you are under 13 years of age, please do not use or access the Service at any time or in any manner. If we learn that personally identifiable information has been collected on the Service from persons under 13 years of age and without v...

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▸ View Original Clause Language DOCUMENT RECORD
"
You must be 16 years or older to use the Services. If you are under the age of majority where you live, you may only use the Services if your parent or guardian agrees to our Terms. Please read these Terms with them. If you are a parent or legal guardian of a user under the age of majority where you live, you are subject to these Terms and responsible for your child's activity on the Services.

— Excerpt from Calm's Calm Terms of Service

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

REGULATORY LANDSCAPE: The 16-year minimum age threshold engages GDPR Article 8, which sets the default age for digital consent at 16 but permits EU member states to lower it to a minimum of 13; the threshold also interacts with the UK Age Appropriate Design Code, which applies to services likely to be accessed by under-18s. In the US, COPPA applies to collection of personal information from children under 13; Calm's 16-year threshold exceeds the COPPA minimum but does not address the regulatory requirements applicable to 13-15 year old users in the US who fall below the service's stated eligibility threshold. The FTC enforces COPPA compliance. GOVERNANCE EXPOSURE: Medium. The 16-year threshold is consistent with GDPR's default age of consent for data processing and is a common choice for consumer wellness services operating internationally. However, the provision does not describe what age verification or consent mechanisms Calm uses to enforce this threshold in practice, which is a compliance gap in the disclosure. JURISDICTION FLAGS: UK's Age Appropriate Design Code requires services likely to be accessed by under-18s to implement specific design and data minimization standards regardless of the stated minimum age. California's Age-Appropriate Design Code Act imposes similar requirements for services likely to be accessed by minors under 18. EEA member states have varying digital consent ages between 13 and 16 that may affect whether the 16-year threshold creates compliance friction in specific countries. CONTRACT AND VENDOR IMPLICATIONS: Family plan provisions in section 4(b) permit minors under 18 to be added to a family subscription with a parent or guardian as the primary account holder, which creates a distinct age-related compliance consideration separate from the general 16-year minimum. Health plan or employer partners offering Calm access should assess whether their population includes dependents who may be minors. COMPLIANCE CONSIDERATIONS: Calm's age verification and consent capture mechanisms should be reviewed against UK Age Appropriate Design Code obligations and California's equivalent. The Terms do not describe any technical age gate, which may be relevant to regulatory expectations under these codes. Parental consent mechanisms for family plan minor users should be audited for adequacy under applicable law.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC enforces COPPA, which applies to online services collecting personal information from children under 13, and has jurisdiction over age-related compliance in consumer-facing digital services.
    File a complaint →

Applicable regulations

CCPA/CPRA
California, USA
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
FTC Act Section 5
United States Federal
GDPR
European Union
HIPAA
United States Federal
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
Calm Terms of Service
Entity
Calm
Document last updated
May 5, 2026
Tracking information
First tracked
May 7, 2026
Last verified
May 9, 2026
Record ID
CA-P-007165
Document ID
CA-D-00217
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
38c351d41f441bfe6e993a8f629aece75903071fd18556b8c4d676442af6329e
Analysis generated
May 7, 2026 05:09 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Calm
Document: Calm Terms of Service
Record ID: CA-P-007165
Captured: 2026-05-07 05:09:01 UTC
SHA-256: 38c351d41f441bfe…
URL: https://conductatlas.com/platform/calm/calm-terms-of-service/age-eligibility-and-parental-responsibility/
Accessed: May 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Calm's Age Eligibility and Parental Responsibility clause do?

The 16-year minimum threshold is lower than the 13-year COPPA threshold in the US but may interact with stricter age requirements under GDPR, which sets a default age of digital consent at 16 (with member state variation between 13 and 16), and with the UK Age Appropriate Design Code.

How does this clause affect you?

Parents or guardians who allow minors to use Calm accept full responsibility for those users' activities on the Services, including any content posted and any subscription charges incurred, under the Terms' framework.

Is ConductAtlas affiliated with Calm?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Calm.