“BOX AND ITS AFFILIATES (AND ASSOCIATED SERVICE PROVIDERS) (A) PROVIDE THE SERVICES "AS IS", "WITH ALL FAULTS" AND "AS AVAILABLE", (B) MAKE NO REPRESENTATIONS OR WARRANTIES OR CONDITIONS WHETHER EXPRESS OR IMPLIED...”
This analysis describes what Box's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The disclaimer eliminates any contractual quality guarantees, meaning users have no warranty-based recourse if the Services are defective, unavailable, or otherwise fail to meet expectations.
Interpretive note: The excerpt ends with an ellipsis. The full clause almost certainly enumerates specific categories of disclaimed warranties that are not quoted and therefore not stated in the canonical claim.
The updated terms establish new billing obligations for consumable service resources. Users are now explicitly responsible for charges related to API calls and AI Units consumed beyond their service entitlements. Box reserves the right to monitor resource usage, report overages to the billing contact, and automatically charge the payment method on file for excess consumption. If usage exceeds entitlements, Box may implement throttling, rate limiting, or temporary service suspension until the overage is remedied and all charges are paid. Additionally, all written notices to Box must now be submitted electronically through Box-provided channels; Box will not process notices sent by mail or delivered in person.
View change record →A reader receives the Services without any express or implied warranty from Box or its affiliates, and accepts them in whatever condition they are in.
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"BOX AND ITS AFFILIATES (AND ASSOCIATED SERVICE PROVIDERS) (A) PROVIDE THE SERVICES "AS IS", "WITH ALL FAULTS" AND "AS AVAILABLE", (B) MAKE NO REPRESENTATIONS OR WARRANTIES OR CONDITIONS WHETHER EXPRESS OR IMPLIED...Excerpt from Box's Terms of Service
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The disclaimer eliminates any contractual quality guarantees, meaning users have no warranty-based recourse if the Services are defective, unavailable, or otherwise fail to meet expectations.
A reader receives the Services without any express or implied warranty from Box or its affiliates, and accepts them in whatever condition they are in.
ConductAtlas has identified this type of provision across 280 platforms. See the full comparison.
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