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This analysis describes what Box's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The disclaimer eliminates any contractual quality guarantees, meaning users have no warranty-based recourse if the Services are defective, unavailable, or otherwise fail to meet expectations.
Interpretive note: The excerpt ends with an ellipsis. The full clause almost certainly enumerates specific categories of disclaimed warranties that are not quoted and therefore not stated in the canonical claim.
The updated terms establish that Box may bill customers automatically for consumption of enterprise-wide service resources (API Calls, AI Units) that exceed entitlements associated with the customer's service level. Previously, the terms only mentioned that 'additional fees will be due' if Platform Use Limits were exceeded, but the new language creates explicit billing procedures, pricing references, and usage control mechanisms. The agreement now authorizes Box to provide usage reports identifying overage, charge customers for excess resource consumption, and implement technical controls including throttling, rate limiting, or temporary service suspension until overage charges are paid. Users can contact Box through its web form or email to dispute usage reports, but the terms reserve all other contractual and statutory remedies to Box.
View change record →A reader receives the Services without any express or implied warranty from Box or its affiliates, and accepts them in whatever condition they are in.
How other platforms handle this
Some AI Features may be offered as beta, preview, experimental, or limited-release. They may change or be discontinued at any time and are provided "as is" without guarantees, to the extent permitted by law.
WE CANNOT AND DO NOT REPRESENT OR WARRANT THAT OUR SERVICES OR SERVERS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOU ASSUME THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE SERVICES.
To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the mobile application.
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"BOX AND ITS AFFILIATES (AND ASSOCIATED SERVICE PROVIDERS) (A) PROVIDE THE SERVICES "AS IS", "WITH ALL FAULTS" AND "AS AVAILABLE", (B) MAKE NO REPRESENTATIONS OR WARRANTIES OR CONDITIONS WHETHER EXPRESS OR IMPLIED...Excerpt from Box's Terms of Service
Provision-level monitoring, governance timelines, and regulatory mapping built from archived source documents and historical version tracking.
The disclaimer eliminates any contractual quality guarantees, meaning users have no warranty-based recourse if the Services are defective, unavailable, or otherwise fail to meet expectations.
A reader receives the Services without any express or implied warranty from Box or its affiliates, and accepts them in whatever condition they are in.
ConductAtlas has identified this type of provision across 291 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Box.