Box · Box Terms of Service · View original document ↗

Acceptable Use and Content Restrictions

Low severity High confidence Explicitdocumentlanguage Rare · 3 of 325 platforms
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Document Record

What it is

You are not allowed to use Box to store or share content that violates others' intellectual property rights or to send spam or unauthorized advertising through the platform.

This analysis describes what Box's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Violations of the acceptable use policy can lead to immediate account suspension or termination, and under the indemnification clause, users may be held liable for any legal claims Box faces as a result of their content.

Consumer impact (what this means for users)

Users who upload infringing or prohibited content risk account termination and personal financial liability for any legal claims arising from that content, including Box's legal defense costs.

How other platforms handle this

Delta Airlines Medium

All content on this Internet site ("the delta.com website") is owned or controlled by Delta Air Lines and is protected by worldwide copyright laws.

Adyen Medium

You agree to comply with Adyen's Acceptable Use Policy, as updated from time to time, which forms part of these Terms and Conditions. Adyen reserves the right to update the Acceptable Use Policy at any time.

Venmo Medium

You may not use the Venmo services for any illegal purpose, to send money to any person or organization on a government sanctions list, for gambling, for purchasing or selling illegal goods or services, or for any activity that violates applicable law. You may not use Venmo for commercial transactio...

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▸ View Original Clause Language DOCUMENT RECORD
"
You agree not to use the services to upload, post, email, transmit, or otherwise make available any content that infringes any patent, trademark, trade secret, copyright, or other proprietary rights of any party. You agree not to use the services to upload or transmit any unsolicited or unauthorized advertising or promotional materials.

— Excerpt from Box's Box Terms of Service

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

REGULATORY LANDSCAPE: Acceptable use provisions in cloud storage agreements interact with the Digital Millennium Copyright Act (DMCA) safe harbor provisions, which Box relies on as a platform host. User obligations to avoid IP-infringing content are consistent with DMCA requirements and are standard across cloud platforms. The FTC Act applies to any deceptive or misleading commercial communications transmitted through Box. GOVERNANCE EXPOSURE: Low to Medium. For enterprise customers with established content governance policies, acceptable use compliance is a standard operational requirement. For individual users, the breadth of prohibited content categories and the link to the indemnification clause creates meaningful risk for inadvertent policy violations. JURISDICTION FLAGS: IP enforcement obligations apply globally, with GDPR-relevant implications for EU users storing or sharing personal data in violation of data protection law. Some jurisdictions impose additional content restrictions (e.g., hate speech laws in Germany, France) that may interact with Box's acceptable use policy. CONTRACT AND VENDOR IMPLICATIONS: Enterprise customers should implement internal content governance and data classification policies to ensure employee use of Box complies with acceptable use terms. Legal teams should assess whether the organization's IP risk management processes extend to cloud-stored content. COMPLIANCE CONSIDERATIONS: Organizations should train employees on acceptable use requirements for Box and implement technical controls (such as DLP tools) to prevent upload of content that could violate the acceptable use policy. Periodic audits of Box-stored content may be appropriate for organizations with significant IP or regulatory compliance obligations.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC has authority over deceptive commercial communications transmitted through platforms like Box
    File a complaint →

Applicable regulations

CFAA
United States Federal
DSA
European Union

Provision details

Document information
Document
Box Terms of Service
Entity
Box
Document last updated
May 5, 2026
Tracking information
First tracked
May 8, 2026
Last verified
May 10, 2026
Record ID
CA-P-009301
Document ID
CA-D-00713
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
53d7830dae1417399dfac557af5f6c304fddc7fe2f0b0c75cc9658c7bf1e4d3a
Analysis generated
May 8, 2026 04:57 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Box
Document: Box Terms of Service
Record ID: CA-P-009301
Captured: 2026-05-08 04:57:15 UTC
SHA-256: 53d7830dae141739…
URL: https://conductatlas.com/platform/box/box-terms-of-service/acceptable-use-and-content-restrictions/
Accessed: May 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Low
Categories

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Frequently Asked Questions

What does Box's Acceptable Use and Content Restrictions clause do?

Violations of the acceptable use policy can lead to immediate account suspension or termination, and under the indemnification clause, users may be held liable for any legal claims Box faces as a result of their content.

How does this clause affect you?

Users who upload infringing or prohibited content risk account termination and personal financial liability for any legal claims arising from that content, including Box's legal defense costs.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 3 platforms. See the full comparison.

Is ConductAtlas affiliated with Box?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Box.