An online travel marketplace that connects travelers with accommodation providers, rental cars, flights, and other travel services worldwide. The platform acts as an intermediary between consumers and travel suppliers, processing bookings and payments while maintaining significant control over pricing, availability, and cancellation policies. Their terms and privacy policies are critical for consumers as they govern booking modifications, refund procedures, data handling practices, and dispute resolution processes for travel arrangements.

2 Documents
0 All provisions 0 High severity 0 Medium severity 0 Low severity
25 Changes · 12 mo 4 high
May 11, 2026 Last change

High — provisions that significantly limit your legal rights, authorize broad data collection, or create material financial exposure. Medium — provisions worth knowing about but with partial protections or limited scope. Low — standard terms with minimal consumer impact.

Governance Coverage
Liability Limitation
4 provisions · 3 high · 1 med
Termination
2 provisions · 2 med
Intellectual Property
2 provisions · 2 med
Account Control
1 provision · 1 med
Legal Jurisdiction
1 provision · 1 med
Privacy Rights
1 provision · 1 med
Content Moderation
1 provision · 1 med
Acceptable Use
1 provision
Consent
1 provision · 1 high
Key Governance Provisions
High Limitation of Liability

The clause allocates financial risk by limiting the categories of damages recoverable against Booking.com in disputes. This establishes the scope of potential liability exposure the platform accepts …

High Intermediary-Only Liability Disclaimer

This provision defines the contractual structure of transactions on the platform by establishing that Trip Providers, not Booking.com, are the primary contracting parties for reservations. This alloc…

High Cookie and Tracking Consent Framework

The provision establishes the operational framework for cross-device user identification and third-party advertising partnerships. It creates a mechanism for users to modify tracking preferences whil…

High Intermediary Liability Disclaimer

This provision allocates contractual responsibility and liability risk by establishing that Booking.com does not assume obligations for service provider delivery, quality, or conduct. The clause defi…

Document Coverage
Privacypolicy Termsofservice
Last change detected: May 11, 2026 Changes (12 months): 25 (4 high) Documents monitored: 2 Provisions tracked: 0
Compare With Similar Platforms
Airbnb Best Buy Costco Craigslist Depop DoorDash eBay Etsy

Documents

Booking.com Privacy Statement

Low

The submitted document is a security interstitial page generated by AWS WAF rather than Booking.com's privacy statement. The page serves a bot-detection function and contains no provisions related to data …

Last updated May 5, 2026 · Privacy policy
0 provisions 13 versions captured 4 significant changes Version history →

Booking.com Terms and Conditions

Low

The submitted content is a security challenge page generated by AWS WAF, not Booking.com's terms of service document. The page contains no contractual terms, service conditions, data handling policies, or …

Last updated May 5, 2026 · Terms of service
0 provisions 17 versions captured 6 significant changes Version history →

Recent Changes

May 7, 2026 · Booking.com Terms and Conditions Medium

Booking.com replaced a technical authentication page with the beginning of its Terms and Conditions on May 7, 2026. The new version now opens with a summary explaining that three documents …

View change record →
May 5, 2026 · Booking.com Privacy Statement Medium

Booking.com removed a dedicated privacy section that previously explained how it and its insurance partners handle personal data when you purchase insurance products through the platform. The section previously clarified …

View change record →
May 5, 2026 · Booking.com Terms and Conditions High

Booking.com's Terms and Conditions document appears to have been replaced with a technical error page or security challenge page on May 5, 2026. Instead of the full terms document, the …

View change record →
April 29, 2026 · Booking.com Terms and Conditions Medium

Booking.com removed a single link from its footer navigation on April 29, 2026. The link 'Don't sell or share my personal information' was deleted from the footer menu. This removal …

View change record →
April 23, 2026 · Booking.com Privacy Statement Medium

Booking.com reorganized its privacy notice to separate California residents' data rights from the general US privacy section. The updated section now explicitly lists the 10 categories of personal information California …

View change record →
📈 Policy Drift Analysis View all changes →

Low Severity Provisions (0)

No provisions found.

View all high severity provisions → Compare Booking.com with other platforms →

Applicable Regulations

CCPA/CPRA
California, USA
View official text ↗
CFAA
United States Federal
View official text ↗
Connecticut Data Privacy Act Amendments
US-CT
View official text ↗
CAN-SPAM
United States Federal
View official text ↗
DSA
European Union
View official text ↗
ePrivacy Directive
European Union
View official text ↗
FTC Act Section 5
United States Federal
View official text ↗
GDPR
European Union
View official text ↗
Indiana Consumer Data Protection Act
US-IN
View official text ↗
Kentucky Consumer Data Protection Act
US-KY
View official text ↗
TCPA
United States Federal
View official text ↗
UK GDPR
United Kingdom
View official text ↗
Universal Opt-Out Mechanism Expansion 2026
US
View official text ↗

Compare with Similar Platforms

Airbnb
marketplace
Best Buy
marketplace
Costco
marketplace
Craigslist
marketplace
Depop
marketplace
DoorDash
marketplace
eBay
marketplace
Etsy
marketplace

Frequently Asked Questions

What Booking.com documents does ConductAtlas track?

ConductAtlas tracks 2 Booking.com documents including terms of service, privacy policy, and other governance documents. Every document is captured daily with cryptographic verification.

How many policy changes has Booking.com made in the past year?

Booking.com has made 25 policy changes in the past 12 months across the documents ConductAtlas tracks, including 4 classified as high severity.

How many provisions has ConductAtlas classified for Booking.com?

ConductAtlas has classified 0 provisions across Booking.com's tracked documents. 0 are rated high severity, 0 medium, and 0 low.

Can I get alerts when Booking.com changes their policies?

Yes. Monitor subscribers ($19/month) can add Booking.com to their watchlist and receive same-day email alerts whenever any tracked document changes.