An online travel marketplace that connects travelers with accommodation providers, rental cars, flights, and other travel services worldwide. The platform acts as an intermediary between consumers and travel suppliers, processing bookings and payments while maintaining significant control over pricing, availability, and cancellation policies. Their terms and privacy policies are critical for consumers as they govern booking modifications, refund procedures, data handling practices, and dispute resolution processes for travel arrangements.

2 Documents
0 All provisions 0 High severity 0 Medium severity 0 Low severity
9 Changes · 12 mo
May 11, 2026 Last change

High, provisions that significantly limit your legal rights, authorize broad data collection, or create material financial exposure. Medium, provisions worth knowing about but with partial protections or limited scope. Low, standard terms with minimal consumer impact.

Objective measurements
Counted directly from the archive for Booking.com — documents, captured versions, and detected changes.
2
Documents tracked
32
Versions captured
9
Changes · 12 mo
9
Changes · all-time
4.6 d
Avg between changes
105
Days since change
14 d
Longest stable stretch
ConductAtlas User-Protection Index
Insufficient coverage
Insufficient coverage to score
Only 1 of 6 governance dimensions are confidently known for Booking.com — too few for a headline score. What we do have is shown below.
How is this scored? →

Higher = more protective of you, the user/customer — a deliberately user-protective lens, not a universal “good vs bad” score. Computed algorithmically from Booking.com’s cited governance stances; no dimension we haven’t confidently read is ever counted against the score. Free, reproducible, and never purchasable.

Consumer tier · insufficient coverage (scored on 1 of 6)
Arbitration & class action weight 22% not stated
Data sharing & sale weight 20% not stated
AI training on your data weight 18% not stated
Data retention & deletion weight 15% not stated
Content ownership & licence weight 15% 0.0
Liability & warranties weight 10% not stated
Governance Coverage
Contract Terms
53 provisions · 9 high · 40 med
Arbitration
42 provisions · 18 high · 24 med
Liability Limitation
19 provisions · 10 high · 5 med
Refunds
15 provisions · 10 high · 5 med
Commission Payout
11 provisions · 2 high · 7 med
Payment Fees
11 provisions · 1 high · 5 med
Acceptable Use
6 provisions · 6 high
Enforcement Actions
6 provisions · 6 high
Platform Discretion
4 provisions · 1 high · 2 med
Account Control
4 provisions · 1 high · 2 med
Document Coverage
Privacypolicy Termsofservice
Last change detected: May 11, 2026 Changes (12 months): 9 Documents monitored: 2 Provisions tracked: 0
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Documents

Booking.com Privacy Statement

Low

The submitted document is a security interstitial page generated by AWS WAF rather than Booking.com's privacy statement. The page serves a bot-detection function and contains no provisions related to data …

Last updated May 5, 2026 · Privacy policy
0 provisions 14 versions captured 3 significant changes Version history →

Booking.com Terms and Conditions

Low

The document submitted to ConductAtlas is an AWS WAF bot-detection interstitial page from Booking.com, not the Terms of Service. The page contains only JavaScript challenge logic and a message stating …

Last updated May 5, 2026 · Terms of service
0 provisions 18 versions captured Version history →

Recent Changes

May 5, 2026 · Booking.com Privacy Statement Medium

Booking.com removed a dedicated privacy section that previously explained how it and its insurance partners handle personal data when you purchase insurance products through the platform. The section previously clarified …

View change record →
April 22, 2026 · Booking.com Privacy Statement Medium

Booking.com's privacy policy has been reorganized to separate US (non-California) residents from California residents, with California-specific protections removed and replaced with broader US state privacy language. New sections have been …

View change record →
April 19, 2026 · Booking.com Privacy Statement Medium

Booking.com replaced a technical security challenge page with a substantially expanded privacy notice on April 19, 2026. The new document added approximately 516 sentences of privacy policy content covering data …

View change record →
📈 Policy Drift Analysis View all changes →

Low Severity Provisions (0)

No provisions found.

View all high severity provisions → Compare Booking.com with other platforms →

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Applicable Regulations

CCPA/CPRA
California, USA
View official text ↗
CFAA
United States Federal
View official text ↗
Connecticut Data Privacy Act Amendments
US-CT
View official text ↗
CAN-SPAM
United States Federal
View official text ↗
DSA
European Union
View official text ↗
ePrivacy Directive
European Union
View official text ↗
FTC Act Section 5
United States Federal
View official text ↗
GDPR
European Union
View official text ↗
Indiana Consumer Data Protection Act
US-IN
View official text ↗
Kentucky Consumer Data Protection Act
US-KY
View official text ↗
TCPA
United States Federal
View official text ↗
UK GDPR
United Kingdom
View official text ↗
Universal Opt-Out Mechanism Expansion 2026
US
View official text ↗

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Frequently Asked Questions

What Booking.com documents does ConductAtlas track?

ConductAtlas tracks 2 Booking.com documents including terms of service, privacy policy, and other governance documents. Every document is captured daily with cryptographic verification.

How many policy changes has Booking.com made in the past year?

Booking.com has made 9 policy changes in the past 12 months across the documents ConductAtlas tracks.

How many provisions has ConductAtlas classified for Booking.com?

ConductAtlas has classified 0 provisions across Booking.com's tracked documents. 0 are rated high severity, 0 medium, and 0 low.

Can I get alerts when Booking.com changes their policies?

Yes. Monitor subscribers ($4.99/month) can add Booking.com to their watchlist and receive same-day email alerts whenever any tracked document changes.