Provision record
Betterment · Betterment Privacy Policy · View original document ↗

Marketing Communications and Opt-Out

Low severity High confidence Explicit document language Common · 296 of 352 platforms
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Document Record

What it is

Betterment may use your contact information to send you marketing messages, but you can unsubscribe from promotional emails at any time; however, Betterment will still send you account and service-related messages regardless.

This analysis describes what Betterment's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Opting out of marketing only stops promotional messages and does not affect Betterment's ability to contact you for account management, legal notices, or service updates.

Recent Activity

This document changed recently

Medium Jul 1, 2026

The updated policy discloses a new Fully Paid Securities Lending program through Apex Clearing, under which Betterment will share customer personal information and account details with Apex if customers choose to participate. The revised terms also establish that generative AI service providers have committed that personal information will not be used for model training. For customers participating in promotional offers requiring offline fulfillment, the policy now explicitly states that personal information including mailing address may be shared with third-party partners. You can review the FPSL Program supplemental disclosures for details about the securities lending arrangement, or choose not to participate in the program.

View change record →

Clause Stability Mostly Stable

1
Change
5
Months Monitored
May 10, 2026
First Seen
May 22, 2026
Last Seen
This clause type exists across 4187 other provisions on other platforms.
This clause has changed once in 5 months of monitoring.

Change history

added Jul 1, 2026

This provision clarifies marketing opt-out mechanisms and specifies that transactional communications remain exempt, replacing the previous 'Joint Marketing Data Sharing' provision with more user-friendly guidance.

View full change record →

Consumer impact (what this means for users)

This provision means you can stop receiving promotional emails and notifications by unsubscribing, but Betterment retains the right to contact you with transactional messages about your account even after you opt out of marketing.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    Click the unsubscribe link in any Betterment marketing email, or email privacy@betterment.com to request removal from promotional communications lists. Betterment will continue to send transactional service communications.

How other platforms handle this

ZipRecruiter Medium

You may give us your Identity Data, Contact Data, Financial Data, Profile Data, and other information by filling in forms or by corresponding with us by post, phone, e-mail or otherwise.

NVIDIA NIM Medium

telemetry information collected includes: (i) microservice settings, (ii) usage data and (iii) hardware environment.

Glassdoor Medium

Some of our ad partners may also enable us to collect similar data directly from their website or app by integrating our or our affiliates' advertising technology.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
We may use your personal information to send you promotional communications about our products and services, including via email, push notifications, and in-app messages. You can opt out of receiving promotional emails by clicking the unsubscribe link in any marketing email or by contacting us at privacy@betterment.com. Please note that even if you opt out of marketing communications, we may still send you transactional or service-related communications.

Excerpt from Betterment's Privacy Policy

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

1) REGULATORY LANDSCAPE: Email marketing to consumers is governed by the CAN-SPAM Act, which requires a clear and conspicuous unsubscribe mechanism and prohibits deceptive headers or subject lines.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →

Applicable regulations

CCPA/CPRA
California, USA
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
FCRA
United States Federal
FTC Act Section 5
United States Federal
GLBA
United States Federal
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
Betterment Privacy Policy
Entity
Betterment
Document last updated
May 5, 2026
Tracking information
First tracked
May 10, 2026
Last verified
May 10, 2026
Record ID
CA-P-009209
Document ID
CA-D-00212
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
629c272827ea0612be12e62d401333f60cf68e24915b52ee0ededd29e635c68b
Analysis generated
May 10, 2026 15:51 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Betterment
Document: Betterment Privacy Policy
Record ID: CA-P-009209
Captured: 2026-05-10 15:51:14 UTC
SHA-256: 629c272827ea0612…
URL: https://conductatlas.com/platform/betterment/betterment-privacy-policy/provision/CA-P-009209/marketing-communications-and-opt-out/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Low
Categories

Other risks in this policy

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Frequently Asked Questions

What does Betterment's Marketing Communications and Opt-Out clause do?

Opting out of marketing only stops promotional messages and does not affect Betterment's ability to contact you for account management, legal notices, or service updates.

How does this clause affect you?

This provision means you can stop receiving promotional emails and notifications by unsubscribing, but Betterment retains the right to contact you with transactional messages about your account even after you opt out of marketing.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 296 platforms. See the full comparison.

Is ConductAtlas affiliated with Betterment?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Betterment.