Atlassian · Atlassian Cloud Terms · View original document ↗

Customer Responsibility for End Users

Medium severity High confidence Explicitdocumentlanguage Rare · 1 of 325 platforms
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This analysis describes what Atlassian's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This allocation of responsibility means the customer serves as the responsible party for the entire operational scope of the products, including user conduct and data management. This establishes the customer as the accountable entity to Atlassian for compliance across all uses of the service.

Consumer impact (what this means for users)

Customers must establish internal procedures to ensure user compliance with the agreement terms and must maintain responsibility for all data legality and quality. This requires customers to monitor and oversee all activities within their products, regardless of who performs those activities.

Cross-platform context

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▸ View Original Clause Language DOCUMENT RECORD
"
You are responsible for your Users' compliance with this Agreement and the Documentation, and for the quality and legality of Customer Data. You are responsible for all activities that occur in your Products, regardless of whether the activities are undertaken by you, your Users, or a third party.

— Excerpt from Atlassian's Atlassian Cloud Terms

Provision details

Document information
Document
Atlassian Cloud Terms
Entity
Atlassian
Document last updated
May 5, 2026
Tracking information
First tracked
May 8, 2026
Last verified
May 12, 2026
Record ID
CA-P-008967
Document ID
CA-D-00707
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
43d2f9eb25e260f7f82440abad02e2eba835af6870815ec9bb7ba9cddb25b8ec
Analysis generated
May 8, 2026 01:00 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Atlassian
Document: Atlassian Cloud Terms
Record ID: CA-P-008967
Captured: 2026-05-08 01:00:52 UTC
SHA-256: 43d2f9eb25e260f7…
URL: https://conductatlas.com/platform/atlassian/atlassian-cloud-terms/customer-responsibility-for-end-users/
Accessed: May 20, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Atlassian's Customer Responsibility for End Users clause do?

This allocation of responsibility means the customer serves as the responsible party for the entire operational scope of the products, including user conduct and data management. This establishes the customer as the accountable entity to Atlassian for compliance across all uses of the service.

How does this clause affect you?

Customers must establish internal procedures to ensure user compliance with the agreement terms and must maintain responsibility for all data legality and quality. This requires customers to monitor and oversee all activities within their products, regardless of who performs those activities.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 1 platforms. See the full comparison.

Is ConductAtlas affiliated with Atlassian?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Atlassian.