Amplitude · Amplitude Privacy Notice · View original document ↗

Dual Controller-Processor Role

Medium severity High confidence Explicitdocumentlanguage Unique · 0 of 343 platforms
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Document Record

What it is

Amplitude wears two hats: it controls data about website visitors and business contacts directly, but for data collected inside its customers' apps, it acts only as a processor following the customer's instructions.

This analysis describes what Amplitude's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This distinction determines who is legally responsible for your data and who you should contact with privacy requests, depending on how you encountered Amplitude.

Consumer impact (what this means for users)

If your data was collected through a third-party app that uses Amplitude, your privacy rights run primarily against that app operator, not Amplitude directly, which may limit your practical recourse against Amplitude for that data.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    If your data was collected via amplitude.com directly, email privacy@amplitude.com to submit a deletion request. If your data was collected through a third-party app using Amplitude, contact that app's operator first.

How other platforms handle this

Ledger Medium

At Ledger, earning and maintaining our users' trust is a top priority. That's why we are deeply committed not only to protecting your privacy and securing your personal data, but also to being fully transparent about how we handle it.

Garmin Medium

If you are located in the European Economic Area, Switzerland, or the United Kingdom, you have the right to access, correct, or erase your personal data; the right to restrict or object to our processing of your personal data; the right to data portability; and, where our processing is based on your...

Strava Medium

We may display advertisements on our Services and those advertisements may be targeted to your interests based on your personal information. We may share your personal information with advertising partners for interest-based advertising purposes. You may opt out of interest-based advertising by visi...

See all platforms with this clause type →

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▸ View Original Clause Language DOCUMENT RECORD
"
Amplitude acts as a "data controller" with respect to the personal information it collects about visitors to the Amplitude website and about contacts and representatives of our current and potential customers and partners. Amplitude acts as a "data processor" or "service provider" with respect to the personal information that Amplitude processes on behalf of our customers using the Amplitude platform.

— Excerpt from Amplitude's Amplitude Privacy Notice

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

(1) REGULATORY LANDSCAPE: GDPR Articles 4(7) and 4(8) define controller and processor roles with distinct legal obligations; this provision's characterization of Amplitude as a processor for customer deployments directly engages those definitions and corresponding DPA requirements. The FTC Act is relevant to the controller-side processing. (2) GOVERNANCE EXPOSURE: Medium. The dual-role structure is common in B2B SaaS analytics, but it creates compliance complexity for enterprise customers who must ensure their DPAs with Amplitude are current, complete, and reflect actual data flows for both roles. Misclassification of the role in a given context could create regulatory exposure for either party. (3) JURISDICTION FLAGS: EU and UK data subjects are most directly affected given GDPR and UK GDPR requirements for documented DPAs between controllers and processors. California CPRA similarly requires service provider contracts that restrict downstream use. Organizations serving data subjects in multiple jurisdictions should ensure DPA templates address all applicable frameworks. (4) CONTRACT AND VENDOR IMPLICATIONS: Procurement teams should confirm that executed DPAs with Amplitude explicitly address Standard Contractual Clauses for international transfers, sub-processor lists, audit rights, and breach notification timelines. The notice's assertion of processor status may not automatically satisfy all contractual requirements without a separately executed agreement. (5) COMPLIANCE CONSIDERATIONS: Compliance teams should map all data flows to confirm whether Amplitude is acting as controller or processor in each context, update data inventories accordingly, and ensure that end-user-facing privacy notices for apps built on Amplitude accurately disclose Amplitude as a sub-processor or third-party recipient.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC has jurisdiction over unfair or deceptive data practices by analytics vendors acting as controllers of consumer data.
    File a complaint →

Applicable regulations

CCPA/CPRA
California, USA
Colorado AI Act
US-CO
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
Universal Opt-Out Mechanism Expansion 2026
US
VPPA
United States Federal

Provision details

Document information
Document
Amplitude Privacy Notice
Entity
Amplitude
Document last updated
May 5, 2026
Tracking information
First tracked
May 8, 2026
Last verified
May 11, 2026
Record ID
CA-P-010285
Document ID
CA-D-00702
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
6d5b4ccf519965585d20703446d8ef745708964ae5cb005295829dcfe75e2ac7
Analysis generated
May 8, 2026 14:29 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Amplitude
Document: Amplitude Privacy Notice
Record ID: CA-P-010285
Captured: 2026-05-08 14:29:58 UTC
SHA-256: 6d5b4ccf51996558…
URL: https://conductatlas.com/platform/amplitude/amplitude-privacy-notice/dual-controller-processor-role/
Accessed: June 27, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Amplitude's Dual Controller-Processor Role clause do?

This distinction determines who is legally responsible for your data and who you should contact with privacy requests, depending on how you encountered Amplitude.

How does this clause affect you?

If your data was collected through a third-party app that uses Amplitude, your privacy rights run primarily against that app operator, not Amplitude directly, which may limit your practical recourse against Amplitude for that data.

Is ConductAtlas affiliated with Amplitude?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Amplitude.