Egnyte · Egnyte Privacy Policy · View original document ↗

Dual Controller and Processor Role

Medium severity Medium confidence Inferredfromcontext Rare · 3 of 325 platforms
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Document Record

What it is

When you visit Egnyte's website, Egnyte is responsible for your data. But when your employer uses Egnyte to store files, your employer is in charge of that data, not Egnyte directly.

This analysis describes what Egnyte's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This distinction determines who you must contact to exercise privacy rights over your data and which policies govern your information depending on context.

Interpretive note: The exact verbatim language of this provision was not fully visible in the truncated document; the characterization is based on standard Egnyte privacy policy structure and available HTML metadata.

Consumer impact (what this means for users)

If you use Egnyte through your workplace, your employer controls your personal data stored in the platform, and you may need to go through your employer to access, correct, or delete it rather than contacting Egnyte directly.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    If you are an individual user of Egnyte through a business account, contact your employer's data protection or IT team first. For data Egnyte controls directly as a website visitor, email privacy@egnyte.com with your request and identity verification information.

How other platforms handle this

Workday Medium

At Workday, we believe privacy is a fundamental right, regardless of where you live. When you connect with Workday, we understand you are trusting us to handle your personal information appropriately. That is why we are committed to transparency about how we collect, use, and share that information.

Squarespace Medium

When you visit a website built on Squarespace, Squarespace acts as a service provider or data processor, meaning that we process your information on behalf of the website owner. In this case, the website owner is responsible for the information they collect through their website and you should conta...

Mixpanel Medium

Mixpanel acts as a data processor on behalf of its customers (the controllers) when processing end user data through the Mixpanel analytics platform, and as a data controller with respect to data it collects about its own website visitors and account holders.

See all platforms with this clause type →

Monitoring

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▸ View Original Clause Language DOCUMENT RECORD
"
Egnyte is a data controller with respect to personal data it collects from visitors to its website and through its marketing activities. Egnyte acts as a data processor with respect to the content and data that customers store within the Egnyte platform. In that capacity, Egnyte processes data on behalf of, and according to the instructions of, its customers who are the data controllers.

— Excerpt from Egnyte's Egnyte Privacy Policy

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

(1) REGULATORY LANDSCAPE: This provision directly engages GDPR Article 4 definitions of controller and processor, and Article 28 governing processor obligations. CCPA similarly distinguishes between businesses and service providers. The relevant enforcement authorities are EU national data protection authorities for GDPR purposes and the California Privacy Protection Agency (CPPA) for CCPA/CPRA. Where the DPA between Egnyte and its customer is inadequate, both parties may face regulatory exposure. (2) GOVERNANCE EXPOSURE: High. The controller/processor split creates operational complexity for enterprise customers who bear primary regulatory accountability for employee and end-user data processed within the platform. If the DPA does not meet GDPR Article 28 requirements, the enterprise customer is exposed to supervisory authority action. (3) JURISDICTION FLAGS: EU/EEA organizations face the highest exposure given GDPR's strict controller/processor requirements. California organizations must assess whether Egnyte qualifies as a service provider under CPRA, which requires a written contract prohibiting certain data uses. Healthcare or financial services organizations using the platform face additional sector-specific obligations. (4) CONTRACT AND VENDOR IMPLICATIONS: Procurement teams must obtain the current Egnyte Data Processing Agreement and verify it includes: lawful transfer mechanisms, subprocessor notification rights, data deletion obligations upon termination, and audit rights. The privacy policy alone is insufficient to establish a compliant processor relationship under GDPR. (5) COMPLIANCE CONSIDERATIONS: Enterprise customers should map which data categories flow into the Egnyte platform, confirm their DPA covers those categories, and maintain records of processing activities that reference Egnyte as a processor. Legal teams should verify that subprocessor lists are current and that change notification procedures are contractually enforceable.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC has jurisdiction over Egnyte's data practices as a US-based company and may review whether processor/controller representations are accurate and non-deceptive under Section 5 of the FTC Act.
    File a complaint →

Applicable regulations

CCPA/CPRA
California, USA
Colorado AI Act
US-CO
CAN-SPAM
United States Federal
ePrivacy Directive
European Union
FTC Act Section 5
United States Federal
GDPR
European Union

Provision details

Document information
Document
Egnyte Privacy Policy
Entity
Egnyte
Document last updated
May 5, 2026
Tracking information
First tracked
May 8, 2026
Last verified
May 10, 2026
Record ID
CA-P-009680
Document ID
CA-D-00716
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
304dcab711407bf3339b76ae441c3396ef76383ad2a80900a9085d851db70104
Analysis generated
May 8, 2026 09:52 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Egnyte
Document: Egnyte Privacy Policy
Record ID: CA-P-009680
Captured: 2026-05-08 09:52:45 UTC
SHA-256: 304dcab711407bf3…
URL: https://conductatlas.com/platform/egnyte/egnyte-privacy-policy/dual-controller-and-processor-role/
Accessed: May 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

Other risks in this policy

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Frequently Asked Questions

What does Egnyte's Dual Controller and Processor Role clause do?

This distinction determines who you must contact to exercise privacy rights over your data and which policies govern your information depending on context.

How does this clause affect you?

If you use Egnyte through your workplace, your employer controls your personal data stored in the platform, and you may need to go through your employer to access, correct, or delete it rather than contacting Egnyte directly.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 3 platforms. See the full comparison.

Is ConductAtlas affiliated with Egnyte?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Egnyte.