Amazon · Amazon Conditions of Use · View original document ↗

Third-Party Seller Liability Disclaimer

High severity Unique · 0 of 343 platforms
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Recent governance activity Amazon recorded 5 documented changes in the last 30 days.
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Document Record

What it is

When you buy from a third-party seller on Amazon, Amazon says it is not the seller and not responsible for problems with that product — your legal claims would be against the individual seller, not Amazon.

This analysis describes what Amazon's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision allocates responsibility for third-party seller conduct and product quality to the individual sellers rather than to Amazon as the platform operator. It establishes the contractual basis for Amazon's limited liability regarding transactions between users and third-party merchants on the platform.

Clause Stability Stable

0
Changes
3
Months Monitored
Apr 9, 2026
First Seen
Apr 10, 2026
Last Seen
This clause type exists across 912 other provisions on other platforms.

Consumer impact (what this means for users)

Consumers who buy defective, counterfeit, or dangerous products from Marketplace sellers may find Amazon disclaims responsibility for those products, leaving them with limited recourse against a potentially unreachable overseas vendor.

How other platforms handle this

Replicate Medium

Marketplace Models are not provided by Replicate and Replicate does not control and has no liability for any Marketplace Models, including their security, functionality, operation, availability, or interoperability with the Services or how the Marketplace Models use your Content. Use of any Marketpl...

OpenAI Medium

THE SERVICES ARE PROVIDED 'AS IS.' EXCEPT TO THE EXTENT PROHIBITED BY LAW, WE AND OUR AFFILIATES AND LICENSORS MAKE NO WARRANTIES (EXPRESS, IMPLIED, STATUTORY OR OTHERWISE) WITH RESPECT TO THE SERVICES, AND DISCLAIM ALL WARRANTIES INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTIC...

ConvertKit Medium

To the maximum extent permitted by applicable law, Kit shall not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting ...

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▸ View Original Clause Language DOCUMENT RECORD
"
Amazon operates a platform for third-party sellers. Amazon is not the seller of record for items sold by third parties on Amazon.com. When you purchase items sold by third parties, you are purchasing from those third parties and not from Amazon. Amazon is not responsible for examining or evaluating, and does not warrant, the offerings of any of these businesses or individuals or the content of their websites.

— Excerpt from Amazon's Amazon Conditions of Use

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

REGULATORY FRAMEWORK: Amazon's characterization as a 'platform' rather than 'seller' is contested under multiple regulatory frameworks. The FTC Act Section 5 and state UDAP statutes apply to deceptive practices in Marketplace transactions. California courts in Bolger v. Amazon.com LLC, 53 Cal.App.5th 431 (2020) held Amazon liable as a distributor in the chain of commerce for defective Marketplace products under California's strict products liability doctrine, directly contradicting this disclaimer. The EU Platform-to-Business (P2B) Regulation (EU 2019/1150) and EU Digital Services Act (DSA, Regulation 2022/2065 Art. 6) may impose due diligence obligations on Amazon as an 'online marketplace' that override this disclaimer for EU users.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC has enforcement authority over deceptive practices in online marketplaces, including misleading representations about seller identity and responsibility for defective or counterfeit products.
    File a complaint →
  • State AG
    State AGs have enforcement authority under state product liability and consumer protection laws where Amazon's Marketplace disclaimer conflicts with applicable state law, particularly in California post-Bolger.
    File a complaint →

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Amazon Conditions of Use
Entity
Amazon
Document last updated
May 5, 2026
Tracking information
First tracked
March 6, 2026
Last verified
April 9, 2026
Record ID
CA-P-002537
Document ID
CA-D-00026
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
5f953d9aef66aa19c321476d5198d167086373da89d39d2abcf9b0f7e2316411
Analysis generated
March 6, 2026 20:45 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Amazon
Document: Amazon Conditions of Use
Record ID: CA-P-002537
Captured: 2026-03-06 20:45:16 UTC
SHA-256: 5f953d9aef66aa19…
URL: https://conductatlas.com/platform/amazon/amazon-conditions-of-use/third-party-seller-liability-disclaimer/
Accessed: June 16, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Amazon's Third-Party Seller Liability Disclaimer clause do?

This provision allocates responsibility for third-party seller conduct and product quality to the individual sellers rather than to Amazon as the platform operator. It establishes the contractual basis for Amazon's limited liability regarding transactions between users and third-party merchants on the platform.

How does this clause affect you?

Consumers who buy defective, counterfeit, or dangerous products from Marketplace sellers may find Amazon disclaims responsibility for those products, leaving them with limited recourse against a potentially unreachable overseas vendor.

Is ConductAtlas affiliated with Amazon?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Amazon.