Amazon disclaims all responsibility and liability for third-party sellers and affiliated businesses operating through or linked from Amazon Services, including their products, services, conduct, and website content, and clarifies that purchases from these parties are direct transactions with the third party rather than with Amazon.
This analysis describes what Amazon's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes that for purchases from third-party sellers on Amazon's marketplace, the contractual and liability relationship is between the consumer and the third-party seller, not Amazon, which affects consumer remedies and dispute resolution pathways for third-party transactions.
Interpretive note: Enforceability of this disclaimer for EU users may be constrained by Digital Services Act marketplace operator obligations; applicability depends on jurisdiction and transaction type.
This new provision disclaims Amazon's responsibility for third-party sellers and their offerings, limiting Amazon's liability for products sold through its marketplace.
View full change record →Under this clause, consumers purchasing from third-party sellers through Amazon Services are entering into direct contracts with those sellers, and Amazon disclaims liability for those sellers' products, conduct, and representations. Consumers should review third-party sellers' terms and return policies separately from Amazon's own policies.
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"Parties other than Amazon operate stores, provide services or software, or sell product lines through the Amazon Services. In addition, we provide links to the sites of affiliated companies and certain other businesses. If you purchase any of the products or services offered by these businesses or individuals, you are purchasing directly from those third parties, not from Amazon. We are not responsible for examining or evaluating, and we do not warrant, the offerings of any of these businesses or individuals (including the content of their Web sites). Amazon does not assume any responsibility or liability for the actions, product, and content of all these and any other third parties.Excerpt from Amazon's Conditions of Use
1) REGULATORY LANDSCAPE: Third-party marketplace liability disclaimers interact with consumer protection frameworks in multiple jurisdictions.
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This provision establishes that for purchases from third-party sellers on Amazon's marketplace, the contractual and liability relationship is between the consumer and the third-party seller, not Amazon, which affects consumer remedies and dispute resolution pathways for third-party transactions.
Under this clause, consumers purchasing from third-party sellers through Amazon Services are entering into direct contracts with those sellers, and Amazon disclaims liability for those sellers' products, conduct, and representations. Consumers should review third-party sellers' terms and return policies separately from Amazon's own policies.
ConductAtlas has identified this type of provision across 286 platforms. See the full comparison.
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