Amazon · Amazon Conditions of Use

Warranty Disclaimer and Liability Limitation

High severity
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What it is

Amazon disclaims almost all warranties and says it is not responsible for any damages — including harm to your computer from viruses — that arise from using Amazon's website, products, or services.

Consumer impact (what this means for users)

Consumers who suffer financial harm, data loss, or other damages from defects in Amazon's services — including malware encountered through Amazon's platform — may find their ability to recover damages severely limited by this blanket disclaimer.

How other platforms handle this

Shopify Medium

Shopify may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools 'as is' and 'as available' without any warranties, representations or conditions of any kind and without any endorseme...

PayPal Medium

You may close your PayPal account and terminate your relationship with us at any time without cost, but you will remain liable for all obligations related to your PayPal account even after the PayPal account is closed.

Twilio Medium

IN NO EVENT WILL EITHER PARTY OR ITS AFFILIATES HAVE ANY LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT FOR ANY LOST PROFITS, REVENUES, GOODWILL, OR INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, COVER, LOST DATA, BUSINESS INTERRUPTION, OR PUNITIVE DAMAGES, WHETHER AN ACTION IS IN CONTRACT OR ...

See all platforms with this clause type →
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Why it matters (compliance & risk perspective)

This clause means that if Amazon's platform causes you financial loss, data breach harm, or property damage, you may have very limited legal recourse against Amazon itself for those losses.

View original clause language
TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, AMAZON DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. AMAZON DOES NOT WARRANT THAT AMAZON SERVICES, INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE AMAZON SERVICES, AMAZON'S SERVERS OR ELECTRONIC COMMUNICATIONS SENT FROM AMAZON ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. AMAZON WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF ANY AMAZON SERVICE, OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH ANY AMAZON SERVICE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.

Institutional analysis (Compliance & legal intelligence)

REGULATORY FRAMEWORK: Warranty disclaimers in consumer contracts are regulated under the Magnuson-Moss Warranty Act (15 U.S.C. §2301 et seq.) for goods sold to consumers, the Uniform Commercial Code (UCC §2-316) for the sale of goods, and the FTC Act Section 5 for deceptive warranty practices. California's Song-Beverly Consumer Warranty Act (Cal. Civ. Code §1790 et seq.) and CLRA (Cal. Civ. Code §1770) limit the enforceability of implied warranty disclaimers in consumer transactions. EU Directive 2019/771 on the sale of goods provides consumers with mandatory two-year conformity guarantees that cannot be disclaimed.

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Applicable agencies

  • FTC
    The FTC has authority to challenge deceptive or unfair warranty disclaimers under FTC Act Section 5 and the Magnuson-Moss Warranty Act.
    File a complaint →
  • State AG
    State attorneys general in California and other jurisdictions may challenge warranty disclaimers that violate state-specific consumer warranty statutes such as the Song-Beverly Act or CLRA.
    File a complaint →

Provision details

Document information
Document
Amazon Conditions of Use
Entity
Amazon
Document last updated
March 24, 2026
Tracking information
First tracked
March 6, 2026
Last verified
April 9, 2026
Record ID
CA-P-002536
Document ID
CA-D-00026
Evidence Provenance
Source URL
Wayback Machine
SHA-256
5f953d9aef66aa19c321476d5198d167086373da89d39d2abcf9b0f7e2316411
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: Amazon | Document: Amazon Conditions of Use | Record: CA-P-002536
Captured: 2026-03-06 20:45:16 UTC | SHA-256: 5f953d9aef66aa19…
URL: https://conductatlas.com/platform/amazon/amazon-conditions-of-use/warranty-disclaimer-and-liability-limitation/
Accessed: April 29, 2026
Classification
Severity
High
Categories

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