Amazon · Amazon Conditions of Use · View original document ↗

Warranty Disclaimer and Liability Limitation

High severity Rare · 1 of 343 platforms
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Document Record

What it is

Amazon disclaims almost all warranties and says it is not responsible for any damages — including harm to your computer from viruses — that arise from using Amazon's website, products, or services.

This analysis describes what Amazon's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The provision establishes the baseline liability framework governing the relationship by eliminating Amazon's obligation to warrant service quality or fitness for purpose and restricting recoverable damages to categories excluded from liability. This allocation affects the remedies available to users when services fail to perform as expected or cause harm.

Clause Stability Stable

0
Changes
3
Months Monitored
Apr 9, 2026
First Seen
Apr 10, 2026
Last Seen
This clause type exists across 912 other provisions on other platforms.

Consumer impact (what this means for users)

Consumers who suffer financial harm, data loss, or other damages from defects in Amazon's services — including malware encountered through Amazon's platform — may find their ability to recover damages severely limited by this blanket disclaimer.

How other platforms handle this

OpenAI Medium

THE SERVICES ARE PROVIDED 'AS IS.' EXCEPT TO THE EXTENT PROHIBITED BY LAW, WE AND OUR AFFILIATES AND LICENSORS MAKE NO WARRANTIES (EXPRESS, IMPLIED, STATUTORY OR OTHERWISE) WITH RESPECT TO THE SERVICES, AND DISCLAIM ALL WARRANTIES INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTIC...

ConvertKit Medium

To the maximum extent permitted by applicable law, Kit shall not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting ...

Replicate Medium

Marketplace Models are not provided by Replicate and Replicate does not control and has no liability for any Marketplace Models, including their security, functionality, operation, availability, or interoperability with the Services or how the Marketplace Models use your Content. Use of any Marketpl...

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▸ View Original Clause Language DOCUMENT RECORD
"
TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, AMAZON DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. AMAZON DOES NOT WARRANT THAT AMAZON SERVICES, INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE AMAZON SERVICES, AMAZON'S SERVERS OR ELECTRONIC COMMUNICATIONS SENT FROM AMAZON ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. AMAZON WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF ANY AMAZON SERVICE, OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH ANY AMAZON SERVICE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.

— Excerpt from Amazon's Amazon Conditions of Use

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

REGULATORY FRAMEWORK: Warranty disclaimers in consumer contracts are regulated under the Magnuson-Moss Warranty Act (15 U.S.C. §2301 et seq.) for goods sold to consumers, the Uniform Commercial Code (UCC §2-316) for the sale of goods, and the FTC Act Section 5 for deceptive warranty practices. California's Song-Beverly Consumer Warranty Act (Cal. Civ. Code §1790 et seq.) and CLRA (Cal. Civ. Code §1770) limit the enforceability of implied warranty disclaimers in consumer transactions. EU Directive 2019/771 on the sale of goods provides consumers with mandatory two-year conformity guarantees that cannot be disclaimed.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC has authority to challenge deceptive or unfair warranty disclaimers under FTC Act Section 5 and the Magnuson-Moss Warranty Act.
    File a complaint →
  • State AG
    State attorneys general in California and other jurisdictions may challenge warranty disclaimers that violate state-specific consumer warranty statutes such as the Song-Beverly Act or CLRA.
    File a complaint →

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Amazon Conditions of Use
Entity
Amazon
Document last updated
May 5, 2026
Tracking information
First tracked
March 6, 2026
Last verified
April 9, 2026
Record ID
CA-P-002536
Document ID
CA-D-00026
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
5f953d9aef66aa19c321476d5198d167086373da89d39d2abcf9b0f7e2316411
Analysis generated
March 6, 2026 20:45 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Amazon
Document: Amazon Conditions of Use
Record ID: CA-P-002536
Captured: 2026-03-06 20:45:16 UTC
SHA-256: 5f953d9aef66aa19…
URL: https://conductatlas.com/platform/amazon/amazon-conditions-of-use/warranty-disclaimer-and-liability-limitation/
Accessed: June 16, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Amazon's Warranty Disclaimer and Liability Limitation clause do?

The provision establishes the baseline liability framework governing the relationship by eliminating Amazon's obligation to warrant service quality or fitness for purpose and restricting recoverable damages to categories excluded from liability. This allocation affects the remedies available to users when services fail to perform as expected or cause harm.

How does this clause affect you?

Consumers who suffer financial harm, data loss, or other damages from defects in Amazon's services — including malware encountered through Amazon's platform — may find their ability to recover damages severely limited by this blanket disclaimer.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 1 platforms. See the full comparison.

Is ConductAtlas affiliated with Amazon?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Amazon.