Verizon updated its privacy policy on July 2, 2026 to reflect changes in its service portfolio and clarify opt-out procedures. The policy now explicitly includes Visible as part of Verizon Value brands, adds Frontier Internet to its network monitoring disclosures alongside Fios, and revises step-by-step opt-out instructions for both Fios and TV advertising preferences. Several instances of 'your information' were changed to 'information' in marketing-related sections, which narrows the specific reference to customer data in those contexts.
The updated policy now explicitly states that Visible is included within the scope of this privacy policy, whereas previously it was mentioned separately. Verizon also clarifies that it monitors Frontier Internet Wi-Fi networks in addition to Fios Internet. The revised language provides more detailed step-by-step instructions for Fios Internet and TV customers to access opt-out controls within their My Verizon accounts. These changes do not expand data collection or restrict consumer rights; they primarily clarify scope and improve procedural transparency.
These changes reflect Verizon's evolving service portfolio and clarify which customer groups are covered by this privacy policy. The addition of Frontier Internet and explicit inclusion of Visible ensures that customers of these services understand how their data is handled. Updated opt-out procedures help customers navigate actual interface controls to limit ad targeting, though no new restrictions or authorities are imposed.
→ Visible customers can verify that this privacy policy now applies to their accounts
→ Fios and TV customers can use the updated steps to access opt-out controls via My Verizon account for advertising preferences
→ Frontier Internet customers may use the Frontier Privacy Webform to opt out of online advertising targeting
→ The policy will apply to Visible, Fios, Frontier, and TV customers as written unless they affirmatively opt out
→ Advertising preferences will remain at default settings unless customers navigate to the specified opt-out controls
Visible now explicitly listed within Verizon Value brands covered by the policy
Frontier Internet Wi-Fi added to networks Verizon monitors for traffic, speed, and environmental conditions
Fios and TV advertising preference opt-out steps revised to reflect updated My Verizon interface navigation
This change record describes what was added, removed, or modified in the document. Analysis reflects what the updated agreement states or permits. It does not constitute a legal determination about enforceability. Applicability may vary by jurisdiction. Methodology
This update reflects portfolio changes (explicit inclusion of Visible) and service expansion (addition of Frontier Internet properties following acquisition or partnership). The revised opt-out procedures suggest changes to the My Verizon interface navigation. No new data collection, sharing, or retention authorities are asserted. Compliance teams should verify that actual system interfaces match the updated instructions and that Visible customers receive this revised policy notice. No material regulatory exposure is created.
Full compliance analysis
Obligation analysis, escalation trigger, board language, and recommended action.
Monitor: regulatory citations + obligations. Compliance: full compliance memo.
ConductAtlas provides verified policy intelligence sourced directly from platform documents. All analysis is intended to support, not replace, legal and compliance review. Record CA-C-003415.
See the full side-by-side comparison of every sentence added, removed, and modified.
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