“ZOOM AND ITS AFFILIATES AND EACH OF THEIR LICENSORS, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY: SPECIAL, INCIDENTAL, INDIRECT, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION...”
This analysis describes what Zoom's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The exclusion removes the categories of damages that are typically the largest in technology-related disputes, significantly limiting what users can recover even if Zoom is found liable.
Interpretive note: The excerpt is cut off with an ellipsis after 'BUSINESS INTERRUPTION', so additional excluded damage categories or qualifying conditions may exist that could not be incorporated into the canonical claim.
The reader cannot recover special, incidental, indirect, consequential, exemplary, or punitive damages, or damages for lost business profits or business interruption from Zoom or its affiliates, licensors, or suppliers.
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"ZOOM AND ITS AFFILIATES AND EACH OF THEIR LICENSORS, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY: SPECIAL, INCIDENTAL, INDIRECT, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION...Excerpt from Zoom's Terms of Service
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The exclusion removes the categories of damages that are typically the largest in technology-related disputes, significantly limiting what users can recover even if Zoom is found liable.
The reader cannot recover special, incidental, indirect, consequential, exemplary, or punitive damages, or damages for lost business profits or business interruption from Zoom or its affiliates, licensors, or suppliers.
ConductAtlas has identified this type of provision across 280 platforms. See the full comparison.
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