Zoom · Zoom Terms of Service · View original document ↗

AI Content License and Training Data Use

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This analysis describes what Zoom's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This clause means your meeting conversations, shared files, and other content may be used to train AI systems, which raises significant privacy concerns especially in sensitive professional or personal contexts.

Consumer impact (what this means for users)

The agreement states that Zoom may use content from meetings, chats, recordings, and other interactions to improve its services and train AI models, subject to available opt-out controls in account settings. The terms also include a binding arbitration clause and class action waiver for US users, meaning disputes must proceed through individual arbitration rather than litigation or class proceedings unless users opt out in writing within 30 days. You can opt out of AI content training by adjusting settings in your Zoom account portal, and opt out of arbitration by sending written notice to Zoom's legal department within 30 days of first agreeing to these terms.

How other platforms handle this

Noom Medium

By submitting, posting, or displaying content on or through the Services, you grant Noom a worldwide, non-exclusive, royalty-free license (with the right to sublicense) to use, copy, reproduce, process, adapt, modify, publish, transmit, display, and distribute such content in any and all media or di...

Steam Medium

When you provide Content (as defined in the Steam Subscriber Agreement) to Steam, you grant Valve a worldwide, royalty-free, sublicensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform and display such Content... Valve is not responsi...

FanDuel Medium

With respect to User Content you submit or otherwise make available on or to the Service, you grant FanDuel an irrevocable, fully sub-licensable, perpetual, world-wide, royalty-free, non-exclusive license to use, distribute, reproduce, modify, adapt, publish, translate, publicly perform and publicly...

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▸ View Original Clause Language DOCUMENT RECORD
"
You agree to grant Zoom a perpetual, worldwide, non-exclusive, royalty-free, sublicensable, and transferable license and all other rights required or necessary to redistribute, publish, import, access, use, store, transmit, review, disclose, preserve, extract, modify, reproduce, share, use for training artificial intelligence models (both Zoom's and third-party models), distribute, translate, create derivative works from, and otherwise process Customer Content and Service Generated Data.

— Excerpt from Zoom's Zoom Terms of Service

Provision details

Document information
Document
Zoom Terms of Service
Entity
Zoom
Document last updated
May 5, 2026
Tracking information
First tracked
May 8, 2026
Last verified
May 12, 2026
Record ID
CA-P-006355
Document ID
CA-D-00189
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
21a27e69b33eed7ffb6175989f86c534a375bc4dfff71ed74d4cab129fc6edea
Analysis generated
May 8, 2026 09:27 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Zoom
Document: Zoom Terms of Service
Record ID: CA-P-006355
Captured: 2026-05-08 09:27:32 UTC
SHA-256: 21a27e69b33eed7f…
URL: https://conductatlas.com/platform/zoom/zoom-terms-of-service/ai-content-license-and-training-data-use/
Accessed: May 14, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Zoom's AI Content License and Training Data Use clause do?

This clause means your meeting conversations, shared files, and other content may be used to train AI systems, which raises significant privacy concerns especially in sensitive professional or personal contexts.

Is ConductAtlas affiliated with Zoom?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Zoom.