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This analysis describes what Zoom's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The cap limits the maximum financial recovery a user can obtain from Zoom regardless of the number or severity of claims, and users who pay little or nothing may effectively have no recovery.
The claim limits the reader to recovering no more than their prior twelve months of payments to Zoom, no matter how many claims are brought or how large the damages.
How other platforms handle this
If you knowingly misrepresent that any activity or material on our Services is infringing, you may be liable to ActiveCampaign for certain costs and damages.
A party's liability for any Liability under these Terms will be reduced proportionately to the extent the relevant Liability was caused or contributed to by the actions (or inactions) of the other party...
The Netflix service and/or some of the Netflix content may not be available at any time as a result of events beyond our reasonable control...we will not be held liable should such events occur.
Monitoring
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"...DAMAGES, IN THE AGGREGATE FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THIS AGREEMENT, EXCEEDING THE AMOUNT ACTUALLY PAID BY YOU FOR THE SERVICES (IF ANY) IN THE TWELVE (12) MONTHS PRECEDING THE EVENT OR CIRCUMSTANCES GIVING RISE TO SUCH CLAIMS.Excerpt from Zoom's Terms of Service
Provision-level monitoring, governance timelines, and regulatory mapping built from archived source documents and historical version tracking.
The cap limits the maximum financial recovery a user can obtain from Zoom regardless of the number or severity of claims, and users who pay little or nothing may effectively have no recovery.
The claim limits the reader to recovering no more than their prior twelve months of payments to Zoom, no matter how many claims are brought or how large the damages.
ConductAtlas has identified this type of provision across 291 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Zoom.