This analysis describes what Zoom's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Account holders who deploy Zoom in educational or youth-facing contexts without appropriate safeguards may violate both Zoom's terms and applicable laws protecting minors' data.
Interpretive note: GDPR Article 8 member state variations and UK Children's Code requirements may impose stricter obligations than the standard terms address; applicability depends on jurisdiction and deployment context.
The agreement states that Zoom may use content from meetings, chats, recordings, and other interactions to improve its services and train AI models, subject to available opt-out controls in account settings. The terms also include a binding arbitration clause and class action waiver for US users, meaning disputes must proceed through individual arbitration rather than litigation or class proceedings unless users opt out in writing within 30 days. You can opt out of AI content training by adjusting settings in your Zoom account portal, and opt out of arbitration by sending written notice to Zoom's legal department within 30 days of first agreeing to these terms.
How other platforms handle this
Replit is not directed to children under the age of 13. If you are under 13 years of age, you are not permitted to use the Services. If we learn that we have collected Personal Information from a child under age 13, we will take steps to delete such information from our files as soon as possible.
Children under 13 are not allowed to use Pinterest. We don't knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information as quickly as possible. If you believe that a child...
You represent that you are (i) at least thirteen (13) years old, (ii) of legal age to form a binding contract, and (iii) not a person barred from using the Services under the laws of the United States, your place of residence or any other applicable jurisdiction. If you are under 18 or not of legal ...
Monitoring
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"The Services are not intended for use by persons under the age of 16 ('Minors'). We do not knowingly collect Personal Data from Minors or allow them to register for an account. Accordingly, by accessing and using the Services, you represent that you are at least 16 years of age. If we learn that Personal Data of a Minor has been collected through the Services, we will take steps to delete the information as soon as possible.— Excerpt from Zoom's Zoom Terms of Service
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Account holders who deploy Zoom in educational or youth-facing contexts without appropriate safeguards may violate both Zoom's terms and applicable laws protecting minors' data.
ConductAtlas has identified this type of provision across 1 platforms. See the full comparison.
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