This analysis describes what Zoom's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Employee access to Customer Content is prohibited by default and limited to two defined exceptions: account owner authorization and legal, safety, security, or support necessity.
Your meeting, webinar, messaging, and email content cannot be accessed by Zoom employees unless your account owner has authorized it or it is required for legal, safety, security, or support purposes.
How other platforms handle this
Where the law allows us to, we may use the content you and other users have posted for training or to help us to improve the way we filter content on our platform.
In accordance with applicable legal requirements, we may use your information to tailor and provide you with content and advertisements.
We may use your personal data to personalize your experience interacting with Content, including what Content we recommend, show, or don't show to you.
"Zoom employees do not access or use Customer Content including meeting, webinar, messaging, or email content...unless authorized by the account owner...or as required for legal, safety, security or support purposes.Excerpt from Zoom's Privacy Statement
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Employee access to Customer Content is prohibited by default and limited to two defined exceptions: account owner authorization and legal, safety, security, or support necessity.
Your meeting, webinar, messaging, and email content cannot be accessed by Zoom employees unless your account owner has authorized it or it is required for legal, safety, security, or support purposes.
ConductAtlas has identified this type of provision across 279 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Zoom.