What is the severity of this clause?

ConductAtlas classifies this Prohibition on using Customer Content for marketing clause as high severity. Severity reflects the magnitude of rights affected, the breadth of users impacted, and the degree of discretion the platform retains.

Do other platforms have similar clauses?

Yes. ConductAtlas has identified similar Prohibition on using Customer Content for marketing clauses across approximately 280 other tracked platforms. You can compare how platforms differ on this clause type in the cross-platform comparison view.

Prohibition on using Customer Content for marketing — Zoom

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Recent governance activity Zoom recorded 2 documented changes in the last 30 days.

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This analysis describes what Zoom's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Customer Content is expressly excluded from Zoom's marketing and promotional activities, providing users a defined protection against that specific use.

Consumer impact (what this means for users)

Your Customer Content will not be used by Zoom to market or promote its products or services.

How other platforms handle this

Notion Medium

In accordance with applicable legal requirements, we may use your information to tailor and provide you with content and advertisements.

Glassdoor Medium

We may use your personal data to personalize your experience interacting with Content, including what Content we recommend, show, or don't show to you.

MyFitnessPal Medium

We use your personal information to send you newsletters and other promotional communications, including information about MyFitnessPal's new offerings, features, offers, events, webinars, and other information.

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▸ View Original Clause Language DOCUMENT RECORD

"
Zoom does not use Customer Content for any marketing or promotions.

— Excerpt from Zoom's Zoom Privacy Statement

Applicable regulations

United States Federal

ePrivacy Directive

European Union

FTC Act Section 5

United States Federal

Provision details

Document information

Document

Zoom Privacy Statement

Entity

Zoom

Document last updated

May 5, 2026

Tracking information

First tracked

July 9, 2026

Last verified

July 9, 2026

Record ID

CA-P-030776

Document ID

CA-D-00190

Evidence Provenance

Source URL

https://explore.zoom.us/en/privacy/

Wayback Machine

View archived versions →

Content hash (SHA-256)

2cdaf89746b4ead6eb84dcc77d42c153ed2873fbea3fa5dae94f8a50d9833ee5

Analysis generated

July 9, 2026 05:36 UTC

Methodology

summarize_document-v8

Evidence

✓ Snapshot stored ✓ Hash verified

Citation Record

Entity: Zoom
Document: Zoom Privacy Statement
Record ID: CA-P-030776
Captured: 2026-07-09 05:36:51 UTC
SHA-256: 2cdaf89746b4ead6…
URL: https://conductatlas.com/platform/zoom/zoom-privacy-statement/provision/CA-P-030776/prohibition-on-using-customer-content-for-marketing/
Accessed: July 13, 2026

Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.

Classification

Severity

High

Other risks in this policy

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Built from archived source documents, structured governance mappings, and historical version tracking.

Frequently Asked Questions

What does Zoom's Prohibition on using Customer Content for marketing clause do?

Customer Content is expressly excluded from Zoom's marketing and promotional activities, providing users a defined protection against that specific use.

How does this clause affect you?

Your Customer Content will not be used by Zoom to market or promote its products or services.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 280 platforms. See the full comparison.

Is ConductAtlas affiliated with Zoom?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Zoom.