This analysis describes what Zoom's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Users' communications-like Customer Content is expressly excluded from AI model training by Zoom and by third parties through Zoom, providing a defined protection against that specific use.
Your audio, video, chat, screen sharing, attachments, and similar Customer Content will not be used to train Zoom's or any third-party AI models.
How other platforms handle this
We do not train any models on User Content.
This is still Your Content, and you are responsible for it and its accuracy, as well as your use of it on our Services and any and all decisions made, actions taken, and failures to take action based on Your Content.
Due to the nature of the AI Features, generated Marketing Content may not be unique across users and the AI Features may generate the same or similar Marketing Content for other users.
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Zoom has changed this document before.
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"Zoom does not use any of your audio, video, chat, screen sharing, attachments or other communications-like Customer Content (such as poll results, whiteboard and reactions) to train Zoom's or its third-party artificial intelligence models.— Excerpt from Zoom's Zoom Privacy Statement
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Users' communications-like Customer Content is expressly excluded from AI model training by Zoom and by third parties through Zoom, providing a defined protection against that specific use.
Your audio, video, chat, screen sharing, attachments, and similar Customer Content will not be used to train Zoom's or any third-party AI models.
ConductAtlas has identified this type of provision across 215 platforms. See the full comparison.
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