Zoom's terms permit resellers through whom account owners obtained Zoom licenses to access personal data and content belonging to users on those accounts, including meeting, webinar, and message content.
This analysis describes what Zoom's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision discloses that reseller partners in the Zoom channel ecosystem may have access to user personal data and content, including meeting and message content, for accounts they sold. This creates an additional data access layer beyond Zoom and the direct account owner that may not be apparent to individual users.
This new provision discloses that resellers may access all user personal data and meeting content, creating an additional third-party access pathway not previously disclosed.
View full change record →This provision establishes that if an organization purchased Zoom through a reseller, that reseller may access personal data and content for users on the account, including meetings, webinars, and messages. Individual users operating under reseller-sourced accounts may have their data accessible to an additional third party.
Cross-platform context
See how other platforms handle Reseller Access to User Personal Data and similar clauses.
Compare across platforms →"If an account owner licensed or purchased Zoom products and services from a third-party reseller of Zoom products and services, the reseller may be able to access personal data and content for users, including meetings, webinars, and messages hosted by the account owner.Excerpt from Zoom's Privacy Statement
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This provision discloses that reseller partners in the Zoom channel ecosystem may have access to user personal data and content, including meeting and message content, for accounts they sold. This creates an additional data access layer beyond Zoom and the direct account owner that may not be apparent to individual users.
This provision establishes that if an organization purchased Zoom through a reseller, that reseller may access personal data and content for users on the account, including meetings, webinars, and messages. Individual users operating under reseller-sourced accounts may have their data accessible to an additional third party.
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