This analysis describes what Zoom's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The policy draws the age line at 16 rather than the 13-year-old COPPA threshold, which is notable for education deployments where minors frequently use Zoom for remote learning, and where separate agreements or configurations may govern data handling.
Interpretive note: The policy's treatment of education-specific deployments and how the standard privacy statement interacts with separate education-specific agreements is not fully detailed, creating some uncertainty about which terms govern student data in practice.
The privacy statement states that Zoom collects meeting content including audio, video, transcripts, and chat messages, as well as device identifiers, usage data, and behavioral information for advertising and analytics purposes. The statement discloses that Zoom may use customer content to train AI and machine learning models, with opt-out controls assigned to account administrators rather than individual participants, which may limit individual users' practical ability to prevent this use. You can review your personal privacy settings and submit data access, deletion, or correction requests at https://zoom.us/privacytools.
How other platforms handle this
Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without parental consent, we will take steps to delete such information. In some juris...
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information.
The Waze App is not intended for use by children. We do not knowingly collect personal information from children under the age of 13 (or the applicable age of digital consent in your jurisdiction, which may be higher, such as 16 in certain EU member states). If we become aware that we have collected...
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"Our Products are not directed to children under the age of 16, and we do not knowingly collect personal data from children under 16 without parental consent. If you believe we have collected personal data about a child under 16, please contact us.— Excerpt from Zoom's Zoom Privacy Statement
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The policy draws the age line at 16 rather than the 13-year-old COPPA threshold, which is notable for education deployments where minors frequently use Zoom for remote learning, and where separate agreements or configurations may govern data handling.
ConductAtlas has identified this type of provision across 10 platforms. See the full comparison.
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