This analysis describes what Zoom's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Encryption of Zoom Email does not prevent account owners or designated administrators from accessing email content, removing an assumption of privacy that users might otherwise rely on.
If you use Zoom Email or Zoom Calendar on an account, the account owner and designated administrators may be able to read your email and calendar content, even if your emails are encrypted, depending on account settings.
How other platforms handle this
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"Depending on their settings, account owners and designated account administrators can access email and calendar content sent to and from users on their Zoom Email or Zoom Calendar accounts, even if those Zoom Emails are encrypted.Excerpt from Zoom's Privacy Statement
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Encryption of Zoom Email does not prevent account owners or designated administrators from accessing email content, removing an assumption of privacy that users might otherwise rely on.
If you use Zoom Email or Zoom Calendar on an account, the account owner and designated administrators may be able to read your email and calendar content, even if your emails are encrypted, depending on account settings.
ConductAtlas has identified this type of provision across 265 platforms. See the full comparison.
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