Zillow · Zillow Terms of Use · View original document ↗

Unilateral Terms Modification

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Document Record

What it is

Zillow may modify these Terms of Use at any time at its sole discretion, using commercially reasonable notification efforts for material changes; continued use of the Services after changes take effect constitutes acceptance of the revised terms, and users waive the right to specific individual notice.

This analysis describes what Zillow's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision establishes that the governing terms are subject to unilateral modification by Zillow, with acceptance inferred from continued platform use rather than affirmative consent, and that users waive the right to individualized notice of changes.

Interpretive note: The enforceability of continued-use acceptance for material term changes, particularly those affecting dispute resolution or data practices, varies by jurisdiction and claim type.

Recent Activity

This document changed recently

Medium Jul 13, 2026

The updated terms establish explicit consent for Zillow to contact you through email, phone calls, text messages, and in-app features using automatic dialing systems and prerecorded voices. These communications may include advertising or marketing offers alongside transactional messages. Message and data rates may apply depending on your carrier, and contact frequency will vary based on your account activity. You can opt out of text messages at any time by replying STOP, and calls with Zillow employees may be recorded for quality control and internal business purposes.

View change record →

Consumer impact (what this means for users)

Under this clause, the terms applicable to a user's account may change at Zillow's discretion, with acceptance effected by continued use of the Services. The agreement states users waive the right to receive specific notice of changes and are responsible for reviewing the terms regularly.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Close Your Account
    If you do not accept updated Terms of Use, you may deactivate your account in account settings or submit a data deletion request at https://privacy.zillowgroup.com/ to avoid being bound by the revised terms through continued use.

Cross-platform context

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Monitoring

Zillow has changed this document before.

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▸ View Original Clause Language DOCUMENT RECORD
"
We reserve the right to change these Terms of Use at any time in its sole discretion on a going-forward basis, and we will make commercially reasonable efforts to notify you of any material changes to these Terms of Use. Your continued use of the Services after any updates are effective will represent your agreement to the revised version of the Terms of Use and will constitute acceptance of, and agreement to, any such changes. You further waive any right you may have to receive specific notice of such changes to these Terms of Use.

Excerpt from Zillow's Terms of Use

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

1. REGULATORY LANDSCAPE: The enforceability of unilateral modification clauses with continued-use acceptance is subject to scrutiny under contract law principles in multiple jurisdictions, and some courts have declined to enforce modifications where adequate notice was not provided. The FTC's guidance on unfair or deceptive practices is relevant where material changes to consumer rights occur without affirmative consent. 2. GOVERNANCE EXPOSURE: Medium. The 'commercially reasonable efforts' standard for material change notice is not defined in the document and does not specify minimum notice periods, channels, or formats, creating potential enforceability uncertainty for specific future amendments. 3. JURISDICTION FLAGS: California and EU jurisdictions have heightened standards for consumer contract modifications. Under GDPR, changes to data processing practices embedded in terms may require separate affirmative consent rather than implied acceptance through continued use. 4. CONTRACT AND VENDOR IMPLICATIONS: Business users and professional account holders who rely on stable contractual terms for operational planning should note that this clause does not provide a guaranteed notice period or a mechanism to reject changes while continuing to use the Services for existing commitments. 5. COMPLIANCE CONSIDERATIONS: Legal teams should establish a process to monitor Zillow Terms of Use updates, as the agreement places the monitoring obligation on the user. Any material changes to arbitration, liability, or data practices provisions that take effect under this mechanism may warrant contract review and, in some jurisdictions, re-evaluation of consent validity.

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Applicable agencies

  • FTC
    The FTC has authority over unfair or deceptive practices, including the adequacy of notice and consent mechanisms for material changes to consumer contract terms.
    File a complaint →

Provision details

Document information
Document
Zillow Terms of Use
Entity
Zillow
Document last updated
May 5, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-014237
Document ID
CA-D-00231
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
2cb652db3ff156ae7892f761fcf07d4f6bda63450f663b09a98fb4d0fdd82949
Analysis generated
July 9, 2026 05:04 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Zillow
Document: Zillow Terms of Use
Record ID: CA-P-014237
Captured: 2026-07-09 05:04:11 UTC
SHA-256: 2cb652db3ff156ae…
URL: https://conductatlas.com/platform/zillow/zillow-terms-of-use/provision/CA-P-014237/unilateral-terms-modification/
Accessed: July 24, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Zillow's Unilateral Terms Modification clause do?

This provision establishes that the governing terms are subject to unilateral modification by Zillow, with acceptance inferred from continued platform use rather than affirmative consent, and that users waive the right to individualized notice of changes.

How does this clause affect you?

Under this clause, the terms applicable to a user's account may change at Zillow's discretion, with acceptance effected by continued use of the Services. The agreement states users waive the right to receive specific notice of changes and are responsible for reviewing the terms regularly.

Is ConductAtlas affiliated with Zillow?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Zillow.