This analysis describes what Zillow's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated terms establish explicit consent for Zillow to contact you through email, phone calls, text messages, and in-app features using automatic dialing systems and prerecorded voices. These communications may include advertising or marketing offers alongside transactional messages. Message and data rates may apply depending on your carrier, and contact frequency will vary based on your account activity. You can opt out of text messages at any time by replying STOP, and calls with Zillow employees may be recorded for quality control and internal business purposes.
View change record →How other platforms handle this
For GWS Services, Looker (original) Services, and Cloud Identity Services only, (a) Google will notify Customer at least 30 days in advance of any changes, and (b) Customer's pricing will change if and when Customer's Order Term renews...
If you do not timely cancel your subscription, your subscription will be renewed at the full price as indicated when the purchase was made, without any additional action by you, and you authorize us to charge your payment method for these amounts.
For Services with a fixed base charge, the charges are due at the beginning of each billing period.
"You must cancel your Subscription Service before it renews in order to avoid billing of the next periodic subscription fee to your account.Excerpt from Zillow's Terms of Use
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The clause states: “You must cancel your Subscription Service before it renews in order to avoid billing of the next periodic subscription fee to your account.”
ConductAtlas has identified this type of provision across 230 platforms. See the full comparison.
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